cannot activate windows 7

• sábado, 31 de marzo de 2012 21:16

   

   
  

  0

  Hi,

  I bought an upgrade to Win 7 64 in November. Activated just fine then, but i have replaced the motherboard couple days ago, and i cannot activate; it gives me error code 0XC004C008. Ran Gen Diagnostic and this is result:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-RX8F7-T2JWD-KCPWK
  Windows Product Key Hash: 8JGd6Um4bPb1MuFmvYrG++LhCJ8=
  Windows Product ID: 00371-154-6259553-85217
  Windows Product ID Type: 5
  Windows License Type: Retail
  Windows OS version: 6.1.7601.2.00010100.1.0.048
  ID: {EBCB7BFD-27C0-47F6-83B6-E524E6149824}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Professional
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.111118-2330
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Users\MARY\AppData\Local\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  
  File Scan Data-->
  
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{EBCB7BFD-27C0-47F6-83B6-E524E6149824}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KCPWK</PKey><PID>00371-154-6259553-85217</PID><PIDType>5</PIDType><SID>S-1-5-21-1311517661-1691091141-3619342305</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090406000000.000000+000</Date></BIOS><HWID>31163507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  
  Spsys.log Content: 0x80070002
  
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  
  Name: Windows(R) 7, Professional edition
  Description: Windows Operating System - Windows(R) 7, RETAIL channel
  Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00371-00170-154-625955-01-1033-7601.0000-0912012
  Installation ID: 021406481540165362977371244343172725486764186761147334
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: KCPWK
  License Status: Notification
  Notification Reason: 0xC004F00F.
  Remaining Windows rearm count: 3
  Trusted time: 3/31/2012 1:59:43 PM
  
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0xC004C533
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 3:31:2012 13:48
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAIAAAABAAEAAgACAAAAAgABAAEAln0uqip7whZmY3pjrCnu4mI9mAMqniBOTFg=
  
  
  OEM Activation 1.0 Data-->
  N/A
  
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID Consistent: N/A
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC A_M_I_ OEMAPIC 
    FACP A_M_I_ OEMFACP 
    HPET A_M_I_ OEMHPET 
    MCFG A_M_I_ OEMMCFG 
    OEMB A_M_I_ AMI_OEM 
    OSFR A_M_I_ OEMOSFR 
    SSDT DpgPmm CpuPm
  
  
  
  

  It will not allow me to activate online, or via phone. thanks for your time

  Mary

  ---

  Mary Figura

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