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Scheduled Backup/Archive refuses to run (MSP2007)

Answered Scheduled Backup/Archive refuses to run (MSP2007)

  • viernes, 29 de junio de 2012 8:22
     
     
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    Hi Guys

    For reasons unknown the scheduled backups for MSP2007 have decided not to run.  I've had a look around and changed the schedule, as suggested by several posts, but no change.

    Any ideas, I'm afraid I'm not too hot on Sharepoint Administration, which I fear is where the problem will need fixing.

    John.

     

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  • viernes, 29 de junio de 2012 8:43
     
     
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    Hi John--

    What is the Service pack/hotfix level of project Server 2007?

    Did you try to do a manual backup & validate a backup job appears in manage queue of PWA server settings:

    1. Browse to Office Project Web Access.

    2. On the Quick Launch, click Server Settings.

    3. On the Server Settings page, click Administrative Backup.

    4. In the Select Items section, select the check box next to each project item that you want to back up.

    5. Click Backup. The items that you have selected are backed up immediately.

    If you found this post helpful, please “Vote as Helpful”. If it answered your question, please “Mark as Answer”. Thanks, Amit Khare |EPM Consultant| Blog: http://amitkhare82.blogspot.com http://www.linkedin.com/in/amitkhare82

     
  • viernes, 29 de junio de 2012 10:53
     
     
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    We are currently on SP2 with KB71620 and  KB969957.

    We currently run a manual backup of the projects every day, and it happily processes through the queue.  I also run occasional backups of the Global etc, whenever I make a change.

    John

     
  • viernes, 29 de junio de 2012 11:13
     
     
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    John--

    As you mentioed that  you changed the schedule for daily scheduled backups. You may need to try with different time for each item in Daily Backup Schedule page in PWA. Please let us know how that works.
    For example:

    Item                                                            Time

    Projects                                                       11:15 
    Enterprise Resource Pool and Calendars    11:30 
    Enterprise Custom Fields                            11:45

    If you found this post helpful, please “Vote as Helpful”. If it answered your question, please “Mark as Answer”. Thanks, Amit Khare |EPM Consultant| Blog: http://amitkhare82.blogspot.com http://www.linkedin.com/in/amitkhare82

     
  • viernes, 29 de junio de 2012 11:54
     
     
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    I'll give that a go

    Thanks Amit.

     
  • lunes, 02 de julio de 2012 7:59
     
     
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    Hi Amit

    I set up each item to run at a different time and let it go over the weekend.  I've checked the queue this morning and sadly there is no change.

    The only tasks that have run overnight are :-

    OLAP Cube Build, Queue Cleanup (twice), Reporting (Resources Capacity Range Sync)

    Hope you had a good weekend.

    John.

     
  • lunes, 02 de julio de 2012 12:22
     
     
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    Hi John,

    Thanks, had a good weekend.

    In many cases with my customers, I was able to run the job with different time for each item in Daily Backup Schedule page in PWA. I would have try to restart the Microsoft project server Queue & Event jobs or reboot all servers in farm to see if that helps.

    Also, worth checking to schedule backup job status in Manage queue before the Queue Cleanup.

    If you found this post helpful, please “Vote as Helpful”. If it answered your question, please “Mark as Answer”. Thanks, Amit Khare |EPM Consultant| Blog: http://amitkhare82.blogspot.com http://www.linkedin.com/in/amitkhare82

     
  • martes, 03 de julio de 2012 7:51
     
     
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    Morning Amit

    I'll see if a restart helps, I did a reboot on Friday though I'm not sure if I did that before or after I rescheduled the jobs.

    All the backup jobs are scheduled to run before the Queue Cleanup.  From what I can tell, there is a service or job somewhere that is either not running, or is preventing the backup from running at all.  I just don't know where to look to find it.

    John.

     
  • jueves, 05 de julio de 2012 10:15
     
     
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    Sadly restarting the servers, queue and event jobs did not help.

    John

     
  • jueves, 05 de julio de 2012 12:12
     
     
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    OK so I've been into Sharepoint Administration and I think I have found the problem, how I resolve it is beyond me though.

    Looking at the Jobs in Operations I have one for each time I set for the schedule backups, all looking like this

    Project Server 'SharedServices_MPT:http://mpt2007/PWA' job 'ScheduledBackup'

    Which is an old SSP/application/site

    I believe that it should be running on

    SharedServices2:http://gbnh-app01:20120/MPT_2012

    which is the correct SSP/Application/Site

    I believe it went wrong the last time I had to recover the system, which was something of a trial.  Looks like I've managed to confuse the system.

    Any ideas how I might resolve the issue.

     
  • lunes, 09 de julio de 2012 19:37
     
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    Hi

    go to the scheduled backup settings in server settings and disable all scheduled backups. Confirm that change.

    Then enable the scheduled backup again.

    This should recreate the Timer Job in SharePoint Central Administration.

    I have never had a problem using the same time for all of the jobs. But simply changing the times does not recreate the timer job if it does not exist.

    Good luck

    Christoph

    • Marcado como respuesta JohnHolding martes, 10 de julio de 2012 9:21
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  • martes, 10 de julio de 2012 9:28
     
     
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    Thanks Christoph

    To be on the safe side restarted the Timer Service job after deleting all the xml config files (to remove the old timer jobs that shouldn't be there), then disabled then rescheduled the backups.

    Many thanks again

    John.

     
  • martes, 10 de julio de 2012 9:36
     
     
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    Hi John,

    good to hear.

    Kind regards

    Christoph

     
  • martes, 04 de septiembre de 2012 11:43
     
     
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    Hi John

    Can you describe what XML configs did you delete ?

    How did you locate the right XML's ?

    Thnks !

     
  • miércoles, 05 de septiembre de 2012 9:32
     
     
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    Hi Ori

    It's a matter of resetting all the config files.  You can stop the Timer Service, delete all the xml files, then restart the service.  At which point Sharepoint rebuilds all the xml files it needs.

    1 Open Services and stop the "Windows Sharepoint Services Timer" job

    2 Browse the Sharepoint Server for "Documents and Settings\All Users\Application Data\Microsoft\SharePoint\Config\1998d90a-6771-4c0e-89d9-aca76120ac3b" the UID at the end will be different on your machine.

    3 Delete all the xml files in that directory, being careful not to delete the cache.ini file

    4 Open the cache.ini file in notepad and change the number in there to 1 and save and close it (the number will most likely be in the 10000's)

    5 Restart the "Windows Sharepoint Services Timer" job

    At that point Sharepoint will recreate all the xml files it needs.  Be aware that this is for Project Server 2007 on Sharepoint 3.0, it may be different for 2010.

    Hope that helps

    John