Problem installing Project 2010
-
viernes, 04 de mayo de 2012 22:16
I am trying to install Project Standard 2010 on a new ultrabook with Windows 7 64bit. Office 2007 is already installed and updated. the first time I tried to install it it may have failed due to other things working in the background as the computer froze and I had to hard restart. I tried to clean everything up but all subsequent attempts to install project have gotten nearly all the way through only to end with a message that it encountered errors during setup with no further explanation. How can I get Project installed? Thanks,
Glenn
Todas las respuestas
-
viernes, 04 de mayo de 2012 22:39
-
sábado, 05 de mayo de 2012 0:15
Hrishi
Restarting and executing the setup file using Run as administrator didn't work.
I have MS Project Standard 2010, but it does not designate a 32 vs. 64. Under minimum program requirements it says either OS 32 or 64 will work. I have installed SP3 with Office 2007. MS Office professional does not indicate that it is 32 or 64bit, so I assume it is 32 bit.
Glenn
-
sábado, 05 de mayo de 2012 0:51
Glenn,
Copy Project Std 2010 setup files on your local hard drive
Navigate to start menu and select run
Browse the folder where setup files are stored, select setup file add switch /extract
Provide different folder name, once files are extracted try to install Project pro using extracted setup file
Also please navigate to C:\temp folder and look for the log file
Most likely the issue is with missing msi files of office security patches installed on the system
Hrishi Deshpande – DeltaBahn Senior Consultant
Blog | < | LinkedIn -
sábado, 05 de mayo de 2012 0:56
Try fixing MSI issue using following FixIt solution
http://support.microsoft.com/kb/971187
Hrishi Deshpande – DeltaBahn Senior Consultant
Blog | < | LinkedIn -
sábado, 05 de mayo de 2012 1:10
Hrishi
I appreciate your help but I'm a layperson with the operating system actions. Here are some questions:
When I look at the MS Project Standard 2010 disk directory I see 4 items: X64 folder, X86 folder, autorun icon, and setup application icon. Which of these do I copy to my hard disk?
You say "select setup file add switch /extract." I don't understand your directions. Do I select the application file "setup" but how do I add switch /extract? I understand how to extract zipped files from a compressed folder.
There is no C:\temp folder in the root directory of C. There is a C:\windows\temp folder.
If I go to the correct temp folder, which log file would I look for?
On the missing MSI files, when I installed Office and restarted, the system followed with 66 updates during the restart. If the problem is with missing MSI files, I don't know what to do about it.
Thanks,
Glenn
-
sábado, 05 de mayo de 2012 1:23Trying this now.
-
sábado, 05 de mayo de 2012 1:37
Hello Glenn,
From you desktop or start menu right click on "Computer", select properties
Under system properties look for System type
Depending on your operating system you need to select the folder.
x86 represents 32 bit and x64 represents 64 bit
About the missing msi issue, yes result is expected. After installing missing updates , try to install Project Std 2010
Hrishi Deshpande – DeltaBahn Senior Consultant
Blog | < | LinkedIn -
sábado, 05 de mayo de 2012 3:10
I tried the fix it tool and selected the result shown that said MS Project... I have a 64 bit system. Icopied the x64 files to the system and installed them from there, but it didn't work. No joy yet.
Glenn
-
sábado, 05 de mayo de 2012 3:24I got it to work by uninstalling Office 2007 first. Now to install office 2007. Thanks for your help.
-
sábado, 05 de mayo de 2012 3:25
-
sábado, 05 de mayo de 2012 3:26
