Cannot connect client computers to WHS 2011
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martes, 17 de mayo de 2011 22:36
I have a new WHS 2011. I have tried from 2 XP PCs and one Windows 7 Ultimate. When I open Internet Explorer and type in http://WHS/Connect eventually I get the message "Internet Explorer cannot display the webpage" My WHS name is WHS. Under Windows 7 I can go to Network & under other devices click on WHS and it will start the connection process. There is no comparibly way in XP to see WHS. From all three PCs I can ping the WHS fine. I am running Microsft Security Essentials with the normal Windows Firewall. It is OK if the IE process of typing in hhtp://WHS/connect does not work. I just need a way for my XP PCs to connect. In WHS v1 this was a very easy thing to do. I can not find any connection Software buried on the WHS 2011.
Remote access works as I went off site today and connected in just fine. All else on Server seems OK.
Frank Herron
Todas las respuestas
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viernes, 20 de mayo de 2011 23:06
I have resolved this problem by copying the Connector Software from the WHS to a Windows XP PC.
Frank Herron -
viernes, 20 de mayo de 2011 23:07Moderador
Eventually you have misconfigured IP settings or something else on the client is blocking access. (Name resolution comes into my mind, i.e. DNS suffixes assigned by the router and pointing to any outside domain make the live hard.)
Could you enter ipconfig /all on one of your affected clients and the server and post the result here?
Best greetings from Germany
Olaf -
sábado, 21 de mayo de 2011 21:15Instead of typing in the name of the server, use the IP address. Additionally, I had to type in the port number for all of my Windows 7 and XP machines. For example, if the server IP is 192.168.1.123, the address will be: http//192.168.1.123:65510/connect
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sábado, 21 de mayo de 2011 22:43
I just tried from both an XP and a Windows 7 PCs. And putting in the IP address did the trick.
When I would put http://192.168.1.77/connect in the IE Address bar and hit enter the address would change to http://192.168.1.77:65510/connect. And then I would get that big green WHS screen.
Frank Herron -
sábado, 21 de mayo de 2011 22:56I have them saved as files. How can I post the info here?
Frank Herron -
sábado, 21 de mayo de 2011 22:57Then there is something wrong with whatever does name resolution on your network.
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lunes, 23 de mayo de 2011 12:35Moderador
Hi Frank,
you can copy and paste directly from the command prompt into a text file:
Click the system menu (left icon in the title bar) and select Edit/Mark.
Now you can mark a block with the mouse.
After you have selected all, this will put the selected stuff into the clipboard - from here you can paste it into the posting directly.
Alternatively in an open cmd prompt you can run ipconfig /all > info.txt, open info.txt from the current folder with notepad and copy/paste from there.
Best greetings from Germany
Olaf -
lunes, 23 de mayo de 2011 14:23
WHS 2011
Windows IP Configuration
Host Name . . . . . . . . . . . . : WHS
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-30-67-AA-38-E1
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::694c:c1c2:e1d1:d4f4%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 234893415
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-43-9D-A2-00-30-67-AA-38-E1
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter isatap.{769146D6-DE57-422C-8BEA-E4C59BE122AC}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:6b:3d6e:3f57:feb2(Preferred)
Link-local IPv6 Address . . . . . : fe80::6b:3d6e:3f57:feb2%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : DisabledWindows 7
Windows IP Configuration
Host Name . . . . . . . . . . . . : Phase8
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.netEthernet adapter Local Area Connection:
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-87-FC-E4-48-30
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b8d4:d466:2b8e:da27%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.78(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, May 23, 2011 10:02:56 AM
Lease Expires . . . . . . . . . . : Tuesday, May 24, 2011 10:02:56 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 239372284
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-AA-A7-0D-44-87-FC-E4-48-30
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter isatap.gateway.2wire.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 11:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2cbe:333c:5243:46e0(Preferred)
Link-local IPv6 Address . . . . . : fe80::2cbe:333c:5243:46e0%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Frank Herron -
martes, 24 de mayo de 2011 12:22Moderador
DNS Suffix Search List. . . . . . : gateway.2wire.net
This one could be the culprit.If you search for WHS via DNS, this automatically attaches the extension. The router tries to find WHS.gateway.2wire.net - a name, which should be resolved by an external DNS server, which is in charge for that domain.
Depending from what that DNS server answers, there are different possible outcomes (i.e. not found or the IP address of a machine, which is not yours).
Which result is shown on the client, if you open a command prompt and enter the command
nslookup
in that nslookup prompt you type
WHS
and in a second attempt
WHS.gateway.2wire.net
Does it both refer to your server or point to something different?
Best greetings from Germany
Olaf -
martes, 24 de mayo de 2011 17:18
In both cases the results are the same (WHS and WHS.gateway.2wire.net)
Sever: home
Address 192.168.1.254
Name: WHS.Gateway.2wire.net
Address: 192.168.1.94
192.168.1.94
Frank Herron -
lunes, 19 de diciembre de 2011 18:33
Disabling the Local network Firewall did the trick for me.. as soon as i had done that on the WHS 2011.. it worked on both computers i have here.
Sorted.