Adding a new user - add new icon missing - page unresponsive
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vendredi 14 octobre 2011 23:14
I am the Administrator of our CRM Dynamics and tried to add a new user today. Unfortunately the icon is missing and all functions of the page are grayed out. I click on any other section of CRM and it all functions correctly (even with in the administration area).
I am showing as having one subscription available for use so it's not a subscription problem. Not sure how to address this. Need to add this person pronto.
thanks for your insights! Katherine
Toutes les réponses
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samedi 22 octobre 2011 11:02
You are using RM Online to Onpremise installation ?
Are you on CRM 2011 or older version ?
Administrator Should be able to add a new user. Can u quickly confirm on role assigned to you by opening user form corresponding to your account from ( Setting > Administrator > Users) and navigating to Security Roles section.
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jeudi 23 février 2012 19:23
I'm running into the same issue...logged in as administrator and browse to (administration-users) and the button to add user is gone in both the outlook and web version. It left a add Multiple users button but the add user button is missing all together. There were no changes to CRM as we have only applied the latest rollup in dev.
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vendredi 11 mai 2012 23:08applying rollup 6 for crm 2011 resolved the issue for me
- Modifié Eric Brady vendredi 11 mai 2012 23:08
