outgoing profile error email router configuration could not establish trust relationship for the SSL/TLS secure channel
jeudi 5 juillet 2012 17:52
I'm trying to configure the email router for CRM 4 against a CRM site that is SSL enabled. I keep getting an error "The Email Router Configuration Manager was unable to retrieve user and queue information from the Microsoft Dynamics CRM Server. This may indicate that the Microsoft Dynamics CRM Server is busy. Verify that URL ‘ ‘ is correct. Additionally this problem can occur if specified access credentials are insufficient. To try again click Load Data. (The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.)"
I've already made sure the server is in the PrivUserGroup. I have also tried using access credentials of a CRM sys admin account. And I installed rollup 19 as well.
There is a test server where the email router is working fine and the main difference to the production site is SSL so I think it has something to do with the FQDN and the certificate.
The site has a wildcard SSL certificate but everything looks correct.
Thanks in advance.
- Déplacé Andrii ButenkoMVP, Moderator dimanche 8 juillet 2012 22:19 (From:CRM Development)
Toutes les réponses
jeudi 5 juillet 2012 23:52
Is the SSL Certificate self-signed?
If so, try importing it into the 'Trusted Root Certification Authorities' store on the machine on which the Email Router is installed.
--pogo (pat) @ pogo69.wordpress.com
vendredi 6 juillet 2012 15:37
No, the SSL cert is signed through a third party.
Thanks for viewing
mercredi 11 juillet 2012 04:13
Problem was solved by updating Deployment Properties table per link http://social.microsoft.com/Forums/eu/crmdeployment/thread/39dbdcc1-c2d6-431c-a5fe-989f531e0730
- Marqué comme réponse R Girtu mercredi 11 juillet 2012 04:13