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Microsoft Word not genuine message.It is.Went through process that shows it is genuine.How can I get MS to recognize.

Verrouillé Microsoft Word not genuine message.It is.Went through process that shows it is genuine.How can I get MS to recognize.

  • mercredi 22 décembre 2010 02:39
     
     
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    Have Windows Vista Home Premium.  Receiving message MS Word  is "not genuine."  It is.  Saw another forum that showed how to check for "genuine" and it shows as "genuine."

    How can I get MS to correct this?  I need to use Word to work on legal docs.   Please advise.

       

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    • mercredi 22 décembre 2010 03:34
       
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      To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

      Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question. 

      Thank you!


      Carey Frisch
         
      • mardi 28 décembre 2010 23:09
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        No reply from the Original Poster.

        Issue is assumed to be resolved.

        Darin MS