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Outlook Integration Error

Locked Outlook Integration Error

  • mardi 13 novembre 2007 16:21
     
     
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    Hi,

     We have a problem with the integration between Exchange and OCS. We get the "Outlook Integration Error" because "Communicator could not determine the location of your Exchange Web Services". What means it?

     

     I tried to remove the profile, and create a new one without success. Instead the conversation and calls are correctly saved in the folder in the Exchange.

     Someone know how to solve it?

     

    Thanks and bests regards,

     Cristobal

       

    Toutes les réponses

    • mardi 13 novembre 2007 18:51
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      What version of Exchange server are you running? There are a couple of threads worth looking at regarding configuration of Autodiscover in Exchange 2007 if that applies to your environment.

         
      • mercredi 14 novembre 2007 07:55
         
         
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        I'm using the Exchange 2007 with SP1 beta 2. I'll see about the autodiscover, and try again. Thanks.
           
        • mercredi 14 novembre 2007 09:24
           
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           I resolved the problem. I had correctly set the autodiscover for the domain of the exchange, but I have multiple domains in the exchange server and for some reason the communicator was searching autodiscover.otherdomain.com instead of autodiscover.maindomain.com. I add that address in the DNS and it began to work correctly

           

          Thanks a lot.

             
          • mercredi 6 août 2008 04:37
             
             
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            Cristobal,

            i also have the same Error with Autodiscover,

            which entry did you add into your DNS please ?

            i create autodiscover.domain.com A record to point to Exchange server CAS.


            Cheers,

            AWT
               
            • mercredi 15 octobre 2008 06:44
               
               
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              It's very simple... This error wil come on machines that are installed with Microsoft management tools which changes the mapi dll to older version. Go to command & issue FIXMAPI command & restart your machine... it got fixed.

                 
              • mardi 5 mai 2009 22:58
                 
                 
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                Sweet! That fixed our issue.  Thanks Jayaram