Hello sally,
Thank you for your post! It seems you are asking some question about IE related.
As MSDN and TechNet Forums are for IT professionals to post technical questions such as development, testing, deployment, etc. I would suggest posting your question in one of
the forums at Microsoft Answers, which helps people troubleshoot problems about Windows, IE, Office and other Microsoft products.
Hope it would be helpful.
Thanks
Liam Huang
EPX Customer Support