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CRM 2011 Customer Portal Import Error

Answered CRM 2011 Customer Portal Import Error

  • יום שישי 25 פברואר 2011 11:56
     
     
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    I've tried to import the CRM 2011 Customer Portal Technical Preview but it doesn't seem to be compatible with the most recent version of CRM 2011 RTM available (v5.0.9688.583).

    I'm trying to import and I get the error below. The organisation I've created is brand new without any other customistations made or imported. Does the Customer Portal have pre-requisites prior to importing?

    The solution of MicrosoftXrmCustomerPortal failed. The following components are missing in your system and are not included in the solution. Import the managed solutions that contain these components (System) and then try importing this solution again.

    Display Name | Name/Id | Type | Managed Soultion | Required by

    User | systemuser | Entity | System | adx_systemuser_contact
    User | systemuser | Entity | System | msa_eventsession_speakers_internal
    User | systemuser | Entity | System | msa_eventsessiontimes_speakers_internal
    User | systemuser | Entity | System | msa_purchased_from

     

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  • יום שישי 25 פברואר 2011 18:20
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    Can you please send the log file to palakk microsoft.com? You can get the log file by clicking "Download Log" when the import fails.

    Thanks
    - Palak

    • סומן כתשובה על-ידי shane.lilly יום שני 28 פברואר 2011 09:16
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  • יום שני 28 פברואר 2011 09:16
     
     
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    Hi Palak,

    Thanks for getting back to me, I've come in this morning and attempted to import the portal customization again to send you on the log and it's mysteriously working. The import process just threw up a warning prior to the import to say that the import package was built on a different version of CRM (package version: 5.0.9688.53; system version: 5.0.9688.583) and it will attempt to resolve any differences.

    I'll make the post as answered.

    Shane

     
  • יום שלישי 01 מרץ 2011 21:36
     
     
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    Hi Shane,

    Just to add to your comment that the same thing happened to me. One day I tried several times to impot the solution with no luck and the next day all worked well.

    Abby

     
  • יום חמישי 03 מרץ 2011 04:49
     
     
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    Reboot your CRM Server and Try Again!  That worked for me.

    M Surmanian

    C3SD Inc.

    • נערך על-ידי Michael Surmanian יום רביעי 07 ספטמבר 2011 04:34
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