I have genuine Office but can't get passed guinuine test
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יום חמישי 16 דצמבר 2010 19:30
I have bought and installed an office 2010 family pack (3 computers).
It was installed on only three laptops. Now the Microsoft genuine test is not able to vildate??? I'm not a specialist but of course the validation code was used during installation.
I'm running into problems on a XP computer (with service pack 3) Computer is also kept up to date with all updates etc. No unofficial software on computer.
I ran the tool kit and all test were OK'd. It is an offic 2010 home and Student. It was purchased in a 1000% reliable shop in Belgium. (I'm Belgian but I'm not living in Belgium)
- הועבר על-ידי Carey FrischMVP יום חמישי 16 דצמבר 2010 19:47 Moved to more appropriate forum category (From:Genuine Advantage Offers - Eligibility Issues Forum)
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יום חמישי 16 דצמבר 2010 21:56"joristeir" wrote in message news:87c50f66-55b2-47ec-a162-1df76a9884a5...
I have bought and installed an office 2010 family pack (3 computers).
It was installed on only three laptops. Now the Microsoft genuine test is not able to vildate??? I'm not a specialist but of course the validation code was used during installation.
I'm running into problems on a XP computer (with service pack 3) Computer is also kept up to date with all updates etc. No unofficial software on computer.
I ran the tool kit and all test were OK'd. It is an offic 2010 home and Student. It was purchased in a 1000% reliable shop in Belgium. (I'm Belgian but I'm not living in Belgium)
If you are attempting to Validate Office using the normal Office validation website, then don't bother - Office 2010 is intended to be self-validating, and the tools on the validation site explain this (badly!)Are you actually experiencing any problems that make you think this may not be a valid install?
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth -
יום שישי 17 דצמבר 2010 17:03
Dear
Thanks for your reply.
I've done the validation according to the automated system remark from microsoft. It said that it couldn't validate any office because the product is maybe to old or maybe because I don't have an official version. (While it is for sure perfect OK and not on too many PC's). So, if you refer to this automatic system alert (and testing) as being "the normal office validation website" for which I don't have to bother (?).
To be sure on what your system is saying I recently tried to run this validation again but (I'm no pc specialist) I cannot find anymore where/how (at least an micorsoft offical test... there is a lot of sites to crack... bit I don't need these things at all).
I'm not experiencing any problems right now but your system said that within 30 days I would run into problems. I'm living permanently abroad (of my country of origin) and cannot afford problems with my software... Here in Ukraine (where I live for a few year) they will not help me at all since my stuff is bought in Belgium.
I have run the tool kit and posted the result of this diagnosis here under. I hope this helps.
Thanks a lot, Joris
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-VQVFW-Q7GVQ-MHWH8
Windows Product Key Hash: PiQj+Dqzd8KcEp3705ugRxvBMbs=
Windows Product ID: 76487-029-2513352-22337
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {7A3EDF2B-8478-4FB9-8DA5-33056DE257E6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7A3EDF2B-8478-4FB9-8DA5-33056DE257E6}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MHWH8</PKey><PID>76487-029-2513352-22337</PID><PIDType>5</PIDType><SID>S-1-5-21-1177238915-562591055-2147156445</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>1703AL2</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>7BETD7WW (2.18 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20081120000000.000000+000</Date></BIOS><HWID>22F23207018400EE</HWID><UserLCID>0813</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13E2C:IBM|0028:Lenovo
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005OEM Activation 2.0 Data-->
N/A -
יום שישי 17 דצמבר 2010 18:01
Hello joristier,
The Office online validation at www.microsoft.com/genuine does not currently work with Office 2010, so Noel's advice was to ignore anything it says about Office 2010.
Office 2010 is considered to be valid until and unless Office 2010 tells you differently.
- סומן כתשובה על-ידי Darin Smith MSOwner יום שישי 17 דצמבר 2010 22:36