Vista Home Basic OEM Will Not Activate

• יום חמישי 15 מרץ 2007 21:40

   

   
  

  0

  I work at a computer store in Western Oklahoma, and we managed to purchase a computer with Vista Home Basic OEM (with valid COA) for resale. The first install of Windows (the pre-install, before we got it) was messed up, so I was forced to reinstall. After that second install, I messed up while installing drivers, and so I was forced to reinstall Vista HB again. The third one seemed to work flawless for about a month...

  Until recently. It was complaining about not being activated, and it was out of range of our wired network (it didn't have a wireless card), so I shut it down, took the computer, and moved it to a station where I could plug a network cable into it. Alas, it won't let me activate, won't let me do Windows Updates, and has become basically a shell of its former operating self. According to everything I've tried (including the MGA Diagnostic Tool), it's not a genuine install. Apparently, the third time wasn't a charm.

  Here's the log info:

  Diagnostic Report (1.7.0012.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Detailed Status: 0xc004f012
  Windows Product Key: *****-*****-8Q4V7-J3GH9-RQ9QV
  Windows Product Key Hash: uSMNGaSb9WBTTeKWEa9s8fN7gKs=
  Windows Product ID: 89572-OEM-7300846-04879
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.0.6000.2.00010300.0.0.000
  ID: bfd9f3c5-b55b-4152-a684-6bbbf421bc88
  Is Admin: No
  AutoDial:
  Registry: 0x0
  WGA Version: Registered, 1.5.723.1
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Basic
  Architecture: 0x00000000
  Build lab: 6000.vista_rtm.061101-2205
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  Notifications Data-->
  Cached Result: N/A
  File Exists: No
  Version: N/A
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Data-->
  Office Status: 114 Blocked VLK 2
  OGA Version: Failed to retrieve file version. - 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>bfd9f3c5-b55b-4152-a684-6bbbf421bc88</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-RQ9QV</PKey><PID>89572-OEM-7300846-04879</PID><PIDType>3</PIDType><SID>S-1-5-21-1929278100-4275860733-1232377506</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.20</Version><SMBIOSVersion major="2" minor="4"/><Date>20060810000000.000000+000</Date></BIOS><HWID>8C303507018400D6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57957</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

  And in case you're wondering, no, this key has not been used to install Vista HB on any other computer. Just this one...thrice, and only because something was seriously wrong that required a full-on reinstall.

   

  EDIT: This problem does belong here, since WGA is causing the activation problem and the decreased functionality of the OS.

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