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Not possible to scroll through disks/folders after using drop-down saving or opening files

已答覆 Not possible to scroll through disks/folders after using drop-down saving or opening files

  • יום שני 21 יוני 2010 07:30
     
     
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    Problem:

    When a user wants to save or open a file in MS Project 2003 Professional and has used the Drop-Down box to select the needed drive, he can no longer select any other folders or disks. The only  button that remains clickable is the CANCEL button. The menu can be 'unlocked' only by hovering the mouse over the selection tab with icons (My Computer - My Docs - etc etc)  on the left - right click - Open.

    Checked:

    The pc is clean of virusses - Running the latest SP both Win XP & MS project (3) - Did a Repair - Reinstalled - It is not profile related > Same problem logged in as different user - Not a case of non-existing network drives e.g. being checked for > Same problem with a user without mappings.

    Does Anyone have a suggestion as to how to fix this?

    Thanks in advance!

    Gwen Vanderhaegen

     

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  • יום שני 21 יוני 2010 08:03
     
     
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    Gwen,

    Gosh, but that's a mystery.  You probably checked these:

    : does this happen with other Office Applications?  Can user access the drive/folder via navigation through Windows Explorer?

    : Does the person have permissions into the drive (fully path downwards to the folder)?

    : Does it work if navigating to something that clearly user has permissions, e.g. "My Documents" on the c: drive.  (Doing a test to a local C: drive eliminates the network and network file system).

    : Did it ever work?  If yes, then what changed?  

    My hunch is that it's a matter of permissions on the file system.  Unlikely to be something with Project.  Just what permissions is a mystery.  Hard to debug here.

    --rms www.rmschneider.com
     
  • יום שני 21 יוני 2010 10:39
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    Hi Gwen,
     
    Welcome to this Microsoft Project forum:-)
     
    We need to discover whether your project is at fault, whether it is Project at fault, or whether it's your PC.  Does the symptom occur with other projects on this PC?  Does it occur with this project on other PCs?  Does it occur with other projects on other PCs? 
     
    FAQs, companion products and other useful Project information can be seen at this web address: <http://www.mvps.org/project/> ;
     
    Hope this helps - please let us know how you get on :-))
     
    Mike Glen
    MS Project MVP
     
     
    Problem:

    When a user wants to save or open a file in MS Project 2003 Professional and has used the Drop-Down box to select the needed drive, he can no longer select any other folders or disks. The only  button that remains clickable is the CANCEL button. The menu can be 'unlocked' only by hovering the mouse over the selection tab with icons (My Computer - My Docs - etc etc)  on the left - right click - Open.

    Checked:

    The pc is clean of virusses - Running the latest SP both Win XP & MS project (3) - Did a Repair - Reinstalled - It is not profile related > Same problem logged in as different user - Not a case of non-existing network drives e.g. being checked for > Same problem with a user without mappings.

    Does Anyone have a suggestion as to how to fix this?

    Thanks in advance!

    Gwen Vanderhaegen