none
Windows 7 build 7601 not genuine after update

    Kérdés

  • Hello there, I ran Windows Update yesterday, and after I restarted my computer Windows told me it wasn't genuine. The Windows installation is the factory installation, on a computer only a few months old, so I am 100% certain I do not have a pirated version. Please help me fix this! Here is the diagnostic tool information:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {71252D50-82A3-42C4-A374-95D218214E0B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\eddie\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71252D50-82A3-42C4-A374-95D218214E0B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-2988520773-359850951-2033343542</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>UX31A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>UX31A.214</Version><SMBIOSVersion major="2" minor="7"/><Date>20120828000000.000000+000</Date></BIOS><HWID>61E33D07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 103570007846215221592373991584531122222541810890864485
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 9YQTR
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 1
    Trusted time: 1/11/2013 11:10:24 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C533
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:10:2013 15:40
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GGUC3cWhs8gGpjPJLRM29x3lmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC _ASUS_ Notebook
      FACP _ASUS_ Notebook
      HPET _ASUS_ Notebook
      MCFG _ASUS_ Notebook
      FPDT _ASUS_ Notebook
      ECDT _ASUS_ Notebook
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      SSDT DptfTa DptfTab
      DMAR INTEL SNB 

    2013. január 11. 18:18

Válaszok

    • You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Search programs and files box type in:  slui.exe 3

    2. Press the Enter key on your keyboard.

    3. Enter the 25-character Windows 7 Home Premium product key affixed to your Asus PC.

    4. Follow the instructions for phone activation (no charge).


    Carey Frisch

    2013. január 11. 20:01

Az összes válasz

    • You can reactivate your Windows 7 installation by performing the following:

    1. Click on the Start button and in the Search programs and files box type in:  slui.exe 3

    2. Press the Enter key on your keyboard.

    3. Enter the 25-character Windows 7 Home Premium product key affixed to your Asus PC.

    4. Follow the instructions for phone activation (no charge).


    Carey Frisch

    2013. január 11. 20:01
  • Thanks for helping. I tried this, but it says an error occurred when it tried to activate. Error code: 0xC004E003

    Below that, it says I can contact Asus by phone to help resolve the issue but there are no instructions for phone activation.

    2013. január 14. 0:13
  • Please post a new MGADiag report.

    You probably simply need to use telephone activation....

     

    telephone activation (operator calls)

    Click on the Start button

    in the Search box, type

    SLUI   4

    and hit the Enter key

    follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you 


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    2013. január 14. 1:07
    Moderátor
  • Hello all, thank you for your assistance. I eventually learned that the Product Code I was trying to reactivate with was not working because it was only valid for manufacturer activation; it was the code associated with my installation, and I found it using some utility, but it was not a valid code for reactivation. I finally found the product code hidden on the charger for my laptop (not on the computer itself), and using this with Carey solution worked. Thank you again for all your help.
    2013. január 15. 17:06