Missing "Activities" tab in the 'Set Personal Options'

Válasz Missing "Activities" tab in the 'Set Personal Options'

  • 2012. május 16. 19:59
     
     

    Hello,

    I'm using dynamics crm 4.0 and I wanted to edit the "Activities" tab in the 'Set Personal Options' but it's not there. Please see image below:

    Set Personal Options

    How do I make it show up?

    Thanks!

Az összes válasz

  • 2012. május 16. 20:08
    Válaszadó
     
     Válasz

    Hi,

    The Activities tab only appears when you are using the Web Client. You appear to be using the Outlook Client because the 'Synchronization' and 'Address Book' tab are visible in your screenshot.

    Rob


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011

  • 2012. május 16. 20:51
     
     
    Oh, I see. So what should I do now? I really need to edit the defualt "start" and "end" time in the Activities. =(
  • 2012. május 16. 21:02
    Válaszadó
     
     

    So open Internet Explorer and navigate to your crm url. You will see the 'Web Client' flavour of crm and then click personal options as opposed to looking in the Outlook crm personal options.

    Rob


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011

  • 2012. május 16. 21:11
     
     
    But that's exactly how I got there. =( I never use CRM on Outlook (granted I can). I always use Internet Explorer.
  • 2012. május 16. 22:04
    Válaszadó
     
     Válasz
    Try accessing it from a PC that doesn't have Outlook installed and see if that makes a difference.

    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011

    • Megjelölte válaszként: mischa78 2012. május 17. 1:04
    •  
  • 2012. május 17. 1:03
     
     
    That actually worked! Thank you!=)