Windows 7 Build 7600 The copy of windows is not Genuine

2011. január 12. 3:01

0

A message "This copy of windows is not genuine" pops up after I encounter a trojan virus in my laptop. Is this due to the virus? Please help me solve this problem. I really don't know what to about this. Here is the result of Microsoft Genuine Advantage Diagnostic Tool:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {9931B806-521A-43DC-AA95-40BD13FB7AAC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings:
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9931B806-521A-43DC-AA95-40BD13FB7AAC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3293912638-1302530629-329225168</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20022               </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>18CN45WW(V2.54)         </Version><SMBIOSVersion major="2" minor="5"/><Date>20100505000000.000000+000</Date></BIOS><HWID>11BA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65577</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63316</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-3042010
Installation ID: 000376281833611451321216945125903614209314991401778012
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 1/12/2011 10:19:03 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:12:2011 09:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJTO1zaGen/mofZFiCrcJw7RUOkS7ToGRso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name    OEMID Value    OEMTableID Value
APIC            PTLTD             APIC
FACP            LENOVO        CB-01
DBGP            LENOVO        CB-01
HPET            LENOVO        CB-01
BOOT            PTLTD         $SBFTBL$
MCFG            LENOVO        CB-01
SLIX            LENOVO        CB-01
SSDT            PmRef        CpuPm
SSDT            PmRef        CpuPm
SSDT            PmRef        CpuPm
SLIC            HPQOEM        SLIC-MPC

Az összes válasz

2011. január 12. 3:26

0
Hello Elaine1015,

For assistance with your Windows 7 issue, please repost in the Windows 7 section of the Genuine Advantage forum here: http://social.microsoft.com/Forums/en-US/genuinewindows7/threads

But since you're already here, I can provide some information about the Office and Visio installations on your Lenovo computer.

Here is a snippet of your mgadiag report:

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Your installation of Office Enterprise 2007 is a nongenuine installation. It is a volume licensing installation that was done with a now-Blocked Volume Licensing Key. Volume Licensing Keys are blocked by Microsoft when the original owner of the Key reports to Microsoft that the key has been lost, stolen, or compromised to the internet, or blocked by Microsoft if it notices an abuse of the Key, as in many more installations using the Key that originally authorized. Keys are also Blocked when the relevant Volume Licensing Agreement is ended.

Normally, legitimate users of Volume Licensing editions of Office are associated with larger business, educational, or governmental organizations. If that's you, please contact your organization's IT support staff for further assistance.

If your use of this installation of Office Enterprise 2007 is not associated with a larger business, educational, or governmental organization, and you purchased the installed copy of Office Enterprise 2007 thinking that it was a retail license to be sold to individual consumers, it is likely that you are a victim of software piracy or counterfeiting. As an individual consumer, you should never have been sold Volume Licensing (VL) materials such as the VL installation disc, and you certainly should not have received a Blocked Product Key for Office Enterprise 2007. You should have been sold Genuine retail licensed software.

If so, your first course of action is to confront your seller with this information and demand a full refund.

If the seller refuses to help, please file a piracy report at www.microsoft.com/piracy.

Your installation of Visio Professional 2003 is also a nongenuine installation. As you can see in the snippet above, the mgadiag utility is showing that the Product Key used to install Visio Professional is genuine. However, the license for this installation of Visio Professional is also a Volume License (as shown by the PID and PID Type reported above: Pid>89405-707-4159871-63316</Pid><PidType>14</PidType>), and since you do not have a current and valid Volume Licensing Agreement to run Visio Professional , your usage of Visio Professional, regardless of whether the Product Key is Genuine or not, is a nongenuine usage. The fact that the Product Key for Visio Professional is still Genuine means that the organization that originally purchased the Volume License for that Visio Professional Product Key is still in Good Standing with their Volume Licensing Agreement. That Product Key is rightfully their Product Key, and no one else's. Volume Licensing keys cannot be sold when the computer is sold.
- Megjelölte válaszként: Carey FrischMVP 2011. január 12. 23:05