Sign in
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
One Care

已锁定 One Care

  • 2009. augusztus 6. 11:55
     
     
    Bejelentkezés a szavazáshoz
    0
    Does anyone know what the icon/logo for virus protection  in the Windows security centre usingwindows onecare looks like?  I am running windows XP. I have a Blue shield with a white stripe running diagional accross it. I thought the windows logo colors should of been on it. I have ran malware and nothing found. I am worried I have a virus. I am willing to answer more questions. Could someone help me??
       

    Az összes válasz

    • 2009. augusztus 6. 12:36
      Moderátor
       
       
      Bejelentkezés a szavazáshoz
      0
      If your OneCare status is green - the icon in your system tray is a green circle with a white #1 in it, OneCare is protecting your PC. Open OneCare to see a detailed status.
      When using Windows Live OneCare, the information in the Windows Security Center is extraneous and you should not be concerned with it. I don't currently have access to a PC running XP with OneCare on it to tell you what I see.
      If you believe that your PC may be infected, and you believe OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.

      How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

       

      If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx  for details.  For international information, see your local subsidiary Support site.

      -steve

      Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator