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work flow to check if the expected Close Date pass or not

Jawab work flow to check if the expected Close Date pass or not

  • 29 Mei 2008 7:04
     
     
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    Dear

    After configure the CRM workflow some of the work flow doesn’t work correctly.

    I checked out the workflow monitor and found all process were working correctly but I didn’t receive any e-mail in my outlook  , not on my CRM ,and not on the badmail Folder  or queue Folder.

    The Work flow will send direct email when the case estimated close date pass and the case still open.

    Your fast reply will be highly appreciated

    BR

    Tareq SH

     

Semua Balasan

  • 19 Juni 2008 12:12
     
     
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    Any Help pleeeeeease

     

    BR

     
  • 29 Juli 2008 8:41
     
     
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    any more help in that issue

     
  • 29 Juli 2008 13:08
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     Jawab
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    A few questions:

     

    What does your workflow look like, what are the steps?  

    Are you using an e-mail template or did you create the e-mail? 

    What is the subject line of your e-mail and did you use Advanced Find to search all activities for that subject line?  The e-mail may have been generated but associated with a different entity depending on how the regarding field was set.

    Can create an e-mail in CRM and successfully send it to your Outlook e-mail address.

    • Ditandai sebagai Jawaban oleh Jim Glass Jr 22 Mei 2009 16:21
    •