03 Mei 2012 15:06
Our installation has suddenly stopped working. We get this error when browsing to the url
Cannot open database "MSCRM_CONFIG" requested by the login. The login failed.
Login failed for user 'BSOS\ApplicationService'.
03 Mei 2012 21:51Penjawab Pertanyaan
You can check the following:
- Check if the account BSOS\ApplicationService is member of the CRM AD groups?
- Check if the account has access to the SQL server.
Let us know how you get on
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- Disarankan sebagai Jawaban oleh Khaja Mohiddin 04 Mei 2012 8:50
04 Mei 2012 9:25
Thanks, this does appear to be sql related. When I logged onto the sql server I noticed the MSCRM_CONFIG and BSOS_MSCRM databases were inaccessable (they had no + symbol to expand them)
After a reboot the MSCRM_CONFIG one was available again however not the main BSOS_MSCRM.
However what is strange is the data seems to have been moved into a new database which is named - [f1bdeb0164494e927f06a0c2181995] ???
This seems to contain all the correct tables and I checked SystemUserBase and it contains our users.
I'm really confused how/why this has happened, any help appreciated!
16 Mei 2012 5:21Check whether the user exists in AD and also you can restart your Services in the Server where you created the Organization.