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Win2k3 TS Lic Server per user cal can't Issue, show "Not Applicable"

Jawaban

  • Dear Customer,

     

    Thank you for posting.

    From your description, I understand that one desktop never connects to the terminal server and you would like to reclaim the license.

    If there has been any misunderstanding, please feel free to let me know.

    There is no way to "reset", "relocate" or "reclaim" the TS CAL database except by talking to the Microsoft Clearinghouse and get them to reissue your CALs. Also Contact Microsoft PSS if you experience issues that are related to either of the following:
    --------------------------------------------
    1) You cannot connect to a terminal server when valid TS CALs are installed on the Terminal Server Licensing Server.
    2) You cannot obtain a license when valid TS CALs are installed on the Terminal Server Licensing Server.
    3) You receive an error message when you enter the required alphanumeric license ID or Key pack.

    By default, for terminal servers and license servers that are running Windows Server 2003, an expiration period is applied for each Per Device CAL that is issued. This expiration period, which is not configurable, is a random number of days between 52 to 89 days after the license is issued. When a client
    connects to a terminal server, the expiration date for the CAL is checked. If the expiration is set to occur within seven days, the terminal server connects to the license server and renews the CAL. During this time, the CAL is given another expiration period of 52 to 89 days. If the license server is not available, the terminal server attempts to replace the CAL each time the client logs on to a terminal server session. After the CAL expires, the license server returns any CAL that was not renewed to the group of available CALs.

    This functionality facilitates the automatic recovery of Per Device CALs that are lost due to hardware failure, operating system reinstallation, and other similar events.

    For more information, we can refer to the following information:
    ==================================
    Recovering client access licenses on a Terminal Server license server
    http://technet2.microsoft.com/windowsserver/en/library/0a5f5ec3-fb7a-4d23-b27d-339a489e3ed01033.mspx?mfr=true

    Purchasing and installing client access licenses on a Terminal Server license server
    http://technet2.microsoft.com/windowsserver/en/library/35e3f657-3186-432c-a107-6fc90f2c443d1033.mspx?mfr=true

    Guidelines for Deploying Terminal Server
    http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx

    Windows Server 2003 Terminal Server licensing issues and requirements for deployment
    http://support.microsoft.com/kb/823313


    If there is any update about this issue, please don't hesitate to let me know.

    Have a nice day!

     

    Sincerely,

    Tom Zhang, MCSE 2003

     

    04 September 2008 9:45
    Moderator

Semua Balasan

  • Dear Customer,

     

    Thank you for posting.

    From your description, I understand that one desktop never connects to the terminal server and you would like to reclaim the license.

    If there has been any misunderstanding, please feel free to let me know.

    There is no way to "reset", "relocate" or "reclaim" the TS CAL database except by talking to the Microsoft Clearinghouse and get them to reissue your CALs. Also Contact Microsoft PSS if you experience issues that are related to either of the following:
    --------------------------------------------
    1) You cannot connect to a terminal server when valid TS CALs are installed on the Terminal Server Licensing Server.
    2) You cannot obtain a license when valid TS CALs are installed on the Terminal Server Licensing Server.
    3) You receive an error message when you enter the required alphanumeric license ID or Key pack.

    By default, for terminal servers and license servers that are running Windows Server 2003, an expiration period is applied for each Per Device CAL that is issued. This expiration period, which is not configurable, is a random number of days between 52 to 89 days after the license is issued. When a client
    connects to a terminal server, the expiration date for the CAL is checked. If the expiration is set to occur within seven days, the terminal server connects to the license server and renews the CAL. During this time, the CAL is given another expiration period of 52 to 89 days. If the license server is not available, the terminal server attempts to replace the CAL each time the client logs on to a terminal server session. After the CAL expires, the license server returns any CAL that was not renewed to the group of available CALs.

    This functionality facilitates the automatic recovery of Per Device CALs that are lost due to hardware failure, operating system reinstallation, and other similar events.

    For more information, we can refer to the following information:
    ==================================
    Recovering client access licenses on a Terminal Server license server
    http://technet2.microsoft.com/windowsserver/en/library/0a5f5ec3-fb7a-4d23-b27d-339a489e3ed01033.mspx?mfr=true

    Purchasing and installing client access licenses on a Terminal Server license server
    http://technet2.microsoft.com/windowsserver/en/library/35e3f657-3186-432c-a107-6fc90f2c443d1033.mspx?mfr=true

    Guidelines for Deploying Terminal Server
    http://www.microsoft.com/windowsserver2003/techinfo/overview/quickstart.mspx

    Windows Server 2003 Terminal Server licensing issues and requirements for deployment
    http://support.microsoft.com/kb/823313


    If there is any update about this issue, please don't hesitate to let me know.

    Have a nice day!

     

    Sincerely,

    Tom Zhang, MCSE 2003

     

    04 September 2008 9:45
    Moderator
  • We are having the same issue as in your screen shot of
    http://i35.tinypic.com/30uwis4.png

     

     The answer you received from Microsoft did not seem to have anything to do with your question.  Did you ever figure it out?

     

    Thanks

    12 Nopember 2008 19:48