You may be a victim of software counterfeiting

Ajukan pertanyaan

22 Nopember 2011 17:15

0

Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying -

"You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."

Now, as i have previously stated, it has been fine for several years untill today. I would reinstall windows but i lost my disk a long time ago, and the product key is with the disk too i think. What should i do?

Oh and somehow i just made the font above giant and i cant find the option to make it smaller again, so sorry about that.

Thanks.
- Balas
- Kutip

Semua Balasan

22 Nopember 2011 20:20

Penjawab Pertanyaan

0

Download and run the Genuine Diagnostics Tool (MGADiag.exe) and post the results in this thread. Thank you!
Carey Frisch
- Balas
- Kutip
22 Nopember 2011 20:44

Moderator

0

"Scouseno1" wrote in message news:e1f735b7-fa1b-4d07-8c50-7f33325e6a5d...

Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying -

"You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."

Now, as i have previously stated, it has been fine for several years untill today. I would reinstall windows but i lost my disk a long time ago, and the product key is with the disk too i think. What should i do?

Oh and somehow i just made the font above giant and i cant find the option to make it smaller again, so sorry about that.

Thanks.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

Once saved, run the tool.

Click on the Continue button, which will produce the report.

To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

http://www.microsoft.com/howtotell/content.aspx?pg=coa

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Balas
- Kutip
22 Nopember 2011 21:17

0

Diagnostic Report (1.9.0027.0):

-----------------------------------------

Windows Validation Data-->

Validation Status: Geographically blocked PID

Validation Code: 13

Cached Validation Code: N/A

Windows Product Key: *****-*****-BTWWY-BT7KK-43MGM

Windows Product Key Hash: aXy2mV4Thv29k9i9NTmj/1zcWPs=

Windows Product ID: 76487-640-2394127-23434

Windows Product ID Type: 1

Windows License Type: Volume

Windows OS version: 5.1.2600.2.00010100.3.0.pro

ID: {50F0A8BD-EE05-4237-9F90-35FCE0A2833B}(3)

Is Admin: Yes

TestCab: 0x0

LegitcheckControl ActiveX: Registered, 1.9.42.0

Signed By: Microsoft

Product Name: N/A

Architecture: N/A

Build lab: N/A

TTS Error: N/A

Validation Diagnostic: 025D1FF3-230-1

Resolution Status: N/A

Vista WgaER Data-->

ThreatID(s): N/A

Version: N/A

Windows XP Notifications Data-->

Cached Result: 13

File Exists: Yes

Version: 1.9.40.0

WgaTray.exe Signed By: Microsoft

WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->

Cached Result: N/A, hr = 0x80070002

Version: 2.0.48.0

OGAExec.exe Signed By: Microsoft

OGAAddin.dll Signed By: Microsoft

OGA Data-->

Office Status: 100 Genuine

Microsoft Office Standard Edition 2003 - 100 Genuine

OGA Version: Registered, 2.0.48.0

Signed By: Microsoft

Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-190_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->

Proxy settings: N/A

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

Download signed ActiveX controls: Prompt

Download unsigned ActiveX controls: Disabled

Run ActiveX controls and plug-ins: Allowed

Initialize and script ActiveX controls not marked as safe: Disabled

Allow scripting of Internet Explorer Webbrowser control: Disabled

Active scripting: Allowed

Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->

Office Details: <GenuineResults><MachineData><UGUID>{50F0A8BD-EE05-4237-9F90-35FCE0A2833B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-43MGM</PKey><PID>76487-640-2394127-23434</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-796845957-1801674531</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7309</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V9.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20090109000000.000000+000</Date></BIOS><HWID>572B3DFF01848078</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>7BB4C72F47E0872</Val><Hash>Ji6T/g30ymZ0GCdn8DUyUm73Rd4=</Hash><Pid>70141-057-1766305-56423</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->

N/A

Windows Activation Technologies-->

N/A

HWID Data-->

N/A

OEM Activation 1.0 Data-->

BIOS string matches: no

Marker string from BIOS: N/A

Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->

N/A
- Balas
- Kutip
22 Nopember 2011 21:31

Moderator

0
You have a Geo-Blocked Volume License.

Volume Licenses get Geo-blocked because the owner has notified MS of abuse, but for whatever reason is not able to change all the machines affected - but they are confined to an small area of the globe.

If you bought this Key/License from somewhere, then you unfortunately purchased a counterfeit.

If you were issued this PC/Key by your employer, you should contact them for assistance.

Your PC looks as if it's recent enough to be able to run Windows 7 without too many problems - use the Upgrade Advisor to check, and then consider purchasing a Full retail license for Win7

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Ditandai sebagai Jawaban oleh Darin Smith MSOwner 22 Nopember 2011 21:41
- Balas
- Kutip
23 Nopember 2011 0:24

0

I got windows xp on a disk that came with my computer that i bought on ebay. I know there are a lot of ebay scammers out there, but windows xp has been just fine for me, for several years, without having this problem.

As for the owner of the volume license, i would have thought that i am the owner of that, unless it is stolen, which i doubt.

My pc can run windows 7, but i find it a bit unfair that i should have to buy a new operating system when i already have one that has worked for years.

Im not sure what to do here, i don't have the money to buy windows 7.
- Balas
- Kutip
23 Nopember 2011 6:46

Moderator

0

"Scouseno1" wrote in message news:52b3fb66-a92d-4eeb-b7b9-6dcba9b4f971...

I got windows xp on a disk that came with my computer that i bought on ebay. I know there are a lot of ebay scammers out there, but windows xp has been just fine for me, for several years, without having this problem.

As for the owner of the volume license, i would have thought that i am the owner of that, unless it is stolen, which i doubt.

My pc can run windows 7, but i find it a bit unfair that i should have to buy a new operating system when i already have one that has worked for years.

Im not sure what to do here, i don't have the money to buy windows 7.

Volume Licenses CANNOT be sold or transferred.individually – they are sold only to organisations for use on their own machines, and must be removed when the machine is no longer used by that organisation.

Your license is therefore non-valid.

The motherboard is a Retail one – so the machine probably doesn’t have a COA sticker on it? If it does, for what version and edition of Windows is it valid?

If there s no COA sticker on it, then the Volume license is automatically invalid anyhow, as all such licenses are upgrades, and require valid qualifying licenses to be in place.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Balas
- Kutip
23 Nopember 2011 17:14

0

You are correct, there is no sticker present on my machine. I guess ill have to contact the person who sold me this machine and complain. Thanks for the help.
- Balas
- Kutip
23 Nopember 2011 17:24

Moderator

0

You're welcome - let us know what happens?

Good luck
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Balas
- Kutip
24 Nopember 2011 4:40

0

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Cached Validation Code: N/A
Windows Product Key: *****-*****-RTMVC-TJ3PW-6X3P3
Windows Product Key Hash: uZ8mUYNgWja8luBrhMorIBUH76I=
Windows Product ID: 55274-640-2072854-23292
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {81BC43E6-2D3D-4664-9EF0-1F4A50B4AFF3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{81BC43E6-2D3D-4664-9EF0-1F4A50B4AFF3}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X3P3</PKey><PID>55274-640-2072854-23292</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-2025429265-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP dc5000 SFF(PB483A)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B0 v1.00</Version><SMBIOSVersion major="2" minor="3"/><Date>20040212000000.000000+000</Date></BIOS><HWID>90723EE70184606C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 564A:Compaq Computer Corporation|160BF:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|F2AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|F2AB:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
- Balas
- Kutip
24 Nopember 2011 5:42

Penjawab Pertanyaan

0

Unfortunately, you have a Windows XP Professional "Volume License" installed with an invalid product key. Since Volume Licenses are sold mainly to business enterprises, you'll need to contact your IT administrator for assistance.
Carey Frisch
- Balas
- Kutip
10 Februari 2012 11:08

0

OK, here we go, I am the latest in a long line of people with this same problem.

History of machine and installation:

Current computer bought with Linux already installed. My applications cannot use Linux as I need to run Autocad (genuine) and 3DStudio MAX (genuine) plus podcasting audio software so Windows XP is ideal for me. I have used it for years with no problems. I already have Windows 7 Ultimate on another computer and had to run a lot of upgrades for basic software. I do not wish (and may not be able to) upgrade all the applications I need to run on this machine.

Windows XP Operating System was bought in 2008 (approx) from a Microsoft dealer in Brisbane, along with components to build a new system (Pentium 4). The CDROM has been used several times to successfully re-install Windows XP on other computers I have, due to hard disk upgrades but the Product Key has not been used until now.

Background to all this is that I have a number of older Pentium 4 and Xeon systems which are being pensioned off in favour of two reasonably current machines.

Results of Diagnostic tool:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid Product Key
Validation Code: 8
Cached Validation Code: N/A
Windows Product Key: *****-*****-C7RBM-HV6RK-T4P7D
Windows Product Key Hash: vscRfJRvElgby7amuJ2eqqaPmp0=
Windows Product ID: 76487-011-5128615-22351
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {7CF0FDDE-EBCE-4553-994A-6C9933A49401}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 8
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Edition 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7CF0FDDE-EBCE-4553-994A-6C9933A49401}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T4P7D</PKey><PID>76487-011-5128615-22351</PID><PIDType>5</PIDType><SID>S-1-5-21-299502267-515967899-1417001333</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0611 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>D9CB32F701842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>8841726015FEDD2</Val><Hash>I9LKS0b0g2NALKTxtPNHD2f9Xmc=</Hash><Pid>70145-745-1264852-57085</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 13830:ASUSTeK Computer Inc|14EC1:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
- Balas
- Kutip
10 Februari 2012 11:18

Moderator

0

"scribb" wrote in message news:6f27d9c7-5ce5-41ac-84c4-a05a220c3c79...

OK, here we go, I am the latest in a long line of people with this same problem.

You are also the latest in a long line of people who seem to be incapable of reading – please repost your report in YOUR OWN NEW thread.

This ensures that you get best advice, and reduces confusion for all.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Balas
- Kutip
11 Februari 2012 0:27

0

Sorry.

I read the reply that said "Download and run the Genuine Diagnostics Tool (MGADiag.exe) and post the results in this thread. Thank you" and noticed a lot of different users posting in this thread - so was trying to reduce the number of multiple threads all on the same topic. I have started a new one.
- Balas
- Kutip

You may be a victim of software counterfeiting

Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying -

"You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."

Semua Balasan

Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying -

"You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."