I've been hit by a trojan

19 Januari 2010 6:16

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I've been hit by a trojan called solace, my other user account cannot deploy onecare

19 Januari 2010 13:49

Moderator

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You can contact support for help with removing malware One Care is unable to detect or remove. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

Jim
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Ditandai sebagai Jawaban oleh Stephen BootsMVP, Moderator 19 Januari 2010 16:01
19 Januari 2010 23:18

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Thank you Jim. Indeed, I contacted OneCare product support and they helped me get rid of the bug. Thank you so much for your prompt reply.