14 Oktober 2008 18:06
When a user opens his/her Calendar event which has a Live Meeting in it from a different computer where that event was originally created, the message below appears.
"Your currently configured OCS account information is different from the information used to create this item. The account information must match in order to make conferencing changes to this. If your account has changed, you will need to create a new item. If your account is not currently configured properly, please reconfigure your account, then close and reopen this item."
When the user closes the message box, the Calendar item opens up without any problems. This is an annoyance that I would like to be able to get rid of.
14 Oktober 2008 21:57
Are you attempting to schedule a meeting on behalf of somebody else, and the other person is opening the item (from their calendar)?
15 Oktober 2008 11:02Unfortunately not. This is the same user logging in on different computers with the same credentials.
15 Oktober 2008 17:37
Unfortunately, I am not sure what to tell you... I just did a quick test on two machines with my own credentials and did not experience the issue:
Vista Business with Outlook 2003
XP Pro with Outlook 2002
.... no warnings/issues... this is the same user, with the same credentials, accessing the same mailbox?
15 Oktober 2008 18:02
We're running XP Pro with Outlook 2007.
The same user, with the same credentials, accessing the same mailbox. It's not affecting just one user either. Very strange.
22 Oktober 2008 21:45
Have you looked at using the Web Scheduler as a possible workaround?... I have not used it myself, but will be installing it in the next couple of weeks...
10 Nopember 2008 12:37Question: Is the required version of the Outlook plug-in installed on both machines?
10 Nopember 2008 16:50
We have Version 8.0.6362.12 for the Conferencing Add-in installed on our machines.
12 Nopember 2008 14:42I have version 8.0.6362.70 deployed. I will try and replicate the issue here and revert when possible.
Just to clarify, when you compare the settings on both computers under Conferencing -> User Accounts, are these settings identical on both PC's?