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call (diversion info) from OCS to Exchange UM is not sent properly

Locked call (diversion info) from OCS to Exchange UM is not sent properly

  • 28 Januari 2008 20:15
     
     
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    Hello,

     

    I'm trying to make working OCS (3.0.6362) + Exchange UM : 8.1 (Build 240.6)

    Both are working separately. when trying to forward call from OCS user to Exchange UM, I reach the top Voice Mail menu. when looking at the traces, I found out that the diversion information sent by OCS server does not contain the original caller-id ("null" instead). So Unified Messaging does not know where the call is comming from.

     

    Can somebody help me ?, Any ideas will be greatly appreciated.

     

    Best regards,

    jean-patrice

     

       

    Semua Balasan

    • 09 Juni 2008 22:42
       
       
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      Did you resolve your issue?

       

      Did you run the .ps1 script on Exchange?

         
      • 12 Juni 2008 16:22
         
         
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        Have you read the Enterprise Voice Deployment guide?

        Look for the Exchange Integration part