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Windows Aero is not working

    Domanda

  • My windows vista validation system is not working. I allready typed serial number of my product into the system. System return windows with this entry: This copy of Windows is not genuie.  But it is. My activation is vorking but Aero system doesn't.

    Best regards!

    mercoledì 25 aprile 2007 23:43

Risposte

Tutte le risposte

  •  

    Please post the results of the WGA diagnostics tool (http://go.microsoft.com/fwlink/?linkid=52012) with any new question. 

    Thank you!

    mercoledì 25 aprile 2007 23:47
  • Hi Kris

    If you have been update by MS regarding your problem and if Aero has started working fine then please let me know what caused the problem and how did you solve it.

    sabato 28 aprile 2007 11:56
  • Hi Avash,

     

    Is Aero not working for you?  If so, please do post the results of the WGA diagnostics tool:  http://go.microsoft.com/fwlink/?linkid=52012

     

    Thank you!

    lunedì 30 aprile 2007 17:50
  • I am also having difficult with the Aero look.  It was working when I first installed it (yesterday) but now I cannot get it to show in Aero. 

    When I go to Appearance Settings and choose 'Windows Aero' and hit okay, nothing changes.  Going back in to Appearance Settings and its back on 'Windows Vista Basic'.

    The other themes work fine.

    Under Performance Information & Tools, I have a base score of 5.6.  The 'Adjust Visual Effects' section is set to 'Adjust for best appearance'  I have also tried let windows choose and custom.

    Any idea what is going on?

    ------------------------------------------------------------------------
    The results of the above mentioned program are below:

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: 0x1
    Windows Product Key: *****-*****-9RJM8-B2MM2-KW699
    Windows Product Key Hash: n5kwNbfXcGLtzHZYEKycbTVcfDc=
    Windows Product ID: 89576-OEM-7305114-31770
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: 1edfe47d-2a5d-4d54-a1b4-db04cb5bae3c
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1edfe47d-2a5d-4d54-a1b4-db04cb5bae3c</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-KW699</PKey><PID>89576-OEM-7305114-31770</PID><PIDType>3</PIDType><SID>S-1-5-21-3272779145-1339274565-2722022557</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS P5N32-E SLI ACPI BIOS Revision 1002</Version><SMBIOSVersion major="2" minor="4"/><Date>20070328000000.000000+000</Date></BIOS><HWID>DC313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    venerdì 4 maggio 2007 23:56
  • Hi Clint,

     

    Are you getting messages about Aero not working? Can you tell me what error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine  The error code will be gray and in brackets at the end of them message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

    Thanks!

    lunedì 7 maggio 2007 20:36
  • Hi,

    Im having the same problem as Clint,

    I havnt had any error messangers sayin aero is disabled but when I go to my appearance settings and select "windows aero" nothing happens,  it just defaults back to "windows vista basic" everytime.

    When i startup windows aero seems to be active as i can see the glass-effect windows but once everythin is fully loaded aero turns off again, could it be a certain program that is causing this? Im using an ATI radeon x1300 and updated to all the latest drivers, Ive read a few reports about problems with the graphics cards.

    Pleeeease help

     

    Thanks, Mark

     

    PS...... diagnostic tool results...

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-HJ343-KGXKB-TVD94
    Windows Product Key Hash: kPPPPJ4dD8bUUpCi1NM3946MW+c=
    Windows Product ID: 89578-OEM-7318081-09859
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: a69c9bae-5555-4193-a2a5-7c7172a3bc4e
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.512.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>a69c9bae-5555-4193-a2a5-7c7172a3bc4e</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-TVD94</PKey><PID>89578-OEM-7318081-09859</PID><PIDType>3</PIDType><SID>S-1-5-21-2717057185-4009243165-2199766947</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060801000000.000000+000</Date></BIOS><HWID>74283007018400EC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>PHILIPS-freevents™</name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17232</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    domenica 13 maggio 2007 00:55
  • Hi again,

     

    Ok ive been messing about with my pc for a while now and have finally got windows aero working

     

    I removed programs such as quicktime and itunes from my system startup and now aero works fine, Im guessing theres problems with apple software like these and windows then automatically disables aero when they startup.

     

    So for anyone who is havin the same problem try disabling unnecessary programs like these on startup (they can running in the background without you knowing), this can be done in "msconfig > startup", just untick the programs you dont need running....... then reboot your system and see if aero works, if it does then youll know this is the problem.

     

    Hope this helps someone,

     

    Mark A

    domenica 13 maggio 2007 04:22
  • Looks like this is a performance issue, not a validation issue since it appears from your diagnostics information that your Vista is genuine.  Please repost your question in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx .

     

    Thanks!

    martedì 15 maggio 2007 02:18
  • I'm having the same issue.  Windows Vista Business (fully activated) with all the updates installed yet no Aero.  I have more than enough video RAM so I don't get it!

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: 0x1
    Windows Product Key: *****-*****-BBBBB-BBBBB-BBBBB
    Windows Product Key Hash: 7n86V3QGhtY7XyNXmsOyS2HO8Yo=
    Windows Product ID: 55041-037-8063092-71905
    Windows Product ID Type: 6
    Windows License Type: Volume MAK
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: 0bf16be4-f216-4fc8-9d26-92bec7ad5615
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Failed to retrieve file version. - 0x80070006
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>0bf16be4-f216-4fc8-9d26-92bec7ad5615</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-037-8063092-71905</PID><PIDType>6</PIDType><SID>S-1-5-21-2121561080-773314967-2503469643</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Pavilion ZV6100 (PN494AV)         </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.1C</Version><SMBIOSVersion major="2" minor="31"/><Date>20060824000000.000000+000</Date></BIOS><HWID>6F313507018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>1025E58ABDFDD02</Val><Hash>K2a8dOUeCByZFuVX6FYJ4wlkKOE=</Hash><Pid>70141-641-6498834-57457</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    martedì 22 maggio 2007 01:09
  • Hi, my windows Aero is not working.  I recently installed a new video card and another stick of RAM.  I can not access downloads or updates.  Any reasons this is happening?

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0x0
    Windows Product Key: *****-*****-YHMKD-GH2PF-9D4WQ
    Windows Product Key Hash: 5DMCf6mXOGNK7d+Ug3aD1CxR8NM=
    Windows Product ID: 89578-022-6284143-71716
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: f56fdd25-ced5-40c4-a191-d2f471cead0a
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>f56fdd25-ced5-40c4-a191-d2f471cead0a</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-9D4WQ</PKey><PID>89578-022-6284143-71716</PID><PIDType>5</PIDType><SID>S-1-5-21-109113770-2593779756-2580876054</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1201    </Version><SMBIOSVersion major="2" minor="3"/><Date>20061123000000.000000+000</Date></BIOS><HWID>99333507018400FC</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    martedì 22 maggio 2007 15:47
  • Can you tell me the error code you get (if any) when you validate by clicking "Validate Windows" here: www.microsoft.com/genuine
    The error code will be gray and in brackets at the end of the message on the page that says validation failed.  (It'll look something like this:  [0xC004C000]).

     

    Thank you!

    martedì 22 maggio 2007 21:05
  • Hi Kevin VL,

     

    I replied to your post under your RuralPlace alias here:

    http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1634279&SiteID=25&mode=1

    martedì 22 maggio 2007 21:07
  • I am also getting this error with Vista Home Premium that I purchased from HP.  The error code that I get is [0xC004C4A8]
    martedì 3 luglio 2007 13:44
  • To: Vista Validation Support - MS

     

    Hi,

     

    I'm also getting this message with a new work laptop, that downloaded and installed some updates last night - I keep running the Genuine Advantage Tool, which tells me I've got a valid version, yet when I run the diagnostics tool I get the following - with an "Invalid License". No it blimmin' well isn't!

     

    I thought, Vista and Office 2007 were supposed to make me more productive? Well I'm not! I've been been fighting to get all this genuine software to work properly and have hardly done a productive days work in a week.

     

    Do you you offer a free upgrade path to XP? At least that works. Vista does not, and neither at the moment am I.

     

    Sort these problems out, and sort them out now.

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Cached / Grace status: (N/A, hr = 0x80004005) / (N/A, hr = 0x80004005)
    Windows Product Key: *****-*****-8C6BG-C9BT2-3XDRY
    Windows Product Key Hash: oWta8ppfnmM4oKWopS821q1BPNs=
    Windows Product ID: 89576-OEM-7332141-00039
    Windows Product ID Type: 2
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010100.0.0.006
    ID: {73E4DB48-DEC1-4E1E-8BBC-A8C009B8AA16}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: (N/A, hr = 0x80004005) / 0x0 / (N/A, hr = 0x80004005)
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{73E4DB48-DEC1-4E1E-8BBC-A8C009B8AA16}</UGUID><Version>1.7.0039.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3XDRY</PKey><PID>89576-OEM-7332141-00039</PID><PIDType>2</PIDType><SID>S-1-5-21-1681225865-825462807-906978079</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Compaq nx7400 (RU430ET#ABU)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68YGU Ver. F.0A</Version><SMBIOSVersion major="2" minor="4"/><Date>20061218000000.000000+000</Date></BIOS><HWID>50323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>10C036CAED03772</Val><Hash>muR/WDpcsR0O3Rgmqsi5u+0u8YQ=</Hash><Pid>70145-OEM-5795324-92684</Pid><PidType>5</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><Val>86615CB33A0370A</Val><Hash>6qY502UxKnNH0w74ZcJfY0wrvZc=</Hash><Pid>89451-901-1128234-66327</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    martedì 24 luglio 2007 11:43
  • I tried to turn on aero in my Vista Ultimate OS for two days then some guy posted he removed a couple of programs and guess what it worked.

    I went to my tool tray and shut down QUICK TIME and then KODAK the CD software you get when you burn your camera chip at Wally World when I did AERO ran fine sofar.

    So the quicktime running was most likely the catch. I have had problems in the past XP and ME with quicktime buggering things up I did not think of it until that guy posted.

    Thanks man

    aero sure is cool looking hope my computer does not crash from it or any other programs get FUBAR

    martedì 9 ottobre 2007 03:21
  • I finally sorted it out. I found there were some "critical updates" that had not installed properly. I uninstalled them and re-installed them, one at a time, and finally it worked.

    After that i found the machine ran like a dog - 800MB from 2GB of memory with nothing other than Vista working - and even then disabling aero. So I went the upgrade path of going to XP Pro. Now I'm flying (well, in comparison). My folks have Vista now, and want to upgrade to XP. I don't think it's a "minority" of users that MS claim are unhappy with Vista.

    mercoledì 24 ottobre 2007 08:29
  • Hi mark,

     

    thanks for the tip. my aero is now working, after uninstalling the two progs.

     

    bye

    clement

    domenica 28 ottobre 2007 01:10
  • Hi guys can anyone help me i cant even see the aero option on the appereance settings and my laptop does support it as i had it a couple of weeks ago please

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {3610B997-A170-4E2E-8310-5DDF9072FA30}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-531-645_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3610B997-A170-4E2E-8310-5DDF9072FA30}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-4040068194-1232975366-2034725549</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6500 Notebook PC    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.08    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070910000000.000000+000</Date></BIOS><HWID>01323507018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

    lunedì 17 dicembre 2007 12:13
  • Try uninstalling any new software you've installed, or any windows updates since it was last "working".

    Then, install again one at a time to try and figure out which one will get it to work.

    To be more productive try XP.

    I wasted days of work time trying to get Vista to work properly, eventually gave up and went to Xp. No problems at all there.

    Good luck - I wonder if MS will offer compensation for their products not working as promised?

     

    domenica 23 dicembre 2007 13:19
  •  

    I bought my Laptop with Windows vista 32-bit Not basic, and I've always used the aero look until today (6 months close)

    Today i used HPs recovery system, it worked great did all the normal start up stuff.

    Got the the desktop i had aero on everything was working.

    I had to restart my computer one more time, as it loaded (after i put in my password) a error message poped up saying you maybe victim of something.

    It said i wont be able to use my computer as administer and no Aero.

    Well i did what it said, and it said it was fixed.

    So i went to change my desktop back to Aero, and Aero isnt even a choice.

    So whats going on? it said i fixed it.

     

     

     

    Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: 0x0
    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-27HYQ-XTKW2-WQD8Q
    Windows Product Key Hash: U8YEZzymoD4DMyaMb32rPrNIS90=
    Windows Product ID: 89578-OEM-7332157-00061
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {1DABB445-4FC0-49B4-B362-ABF383D9BF55}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.071009-1548
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{1DABB445-4FC0-49B4-B362-ABF383D9BF55}</UGUID><Version>1.7.0066.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-WQD8Q</PKey><PID>89578-OEM-7332157-00061</PID><PIDType>2</PIDType><SID>S-1-5-21-3726580729-1819923352-2691853633</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario V6000 (RP211UA#ABA)      </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.27    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070118000000.000000+000</Date></BIOS><HWID>62303507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

     

     

    so why isnt it working.

    sabato 12 gennaio 2008 21:18
  • Thread Locked

     

    I am unable to troubleshoot 10+ issues in the same thread. and from experiance, about 90% of the "I have the same issue" people, in fact, do not.

     

    If you have Vista Validation or Activation issue, please create your own thread for your own issue. Include a detailed description of the issue as well as download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue" click the Windows tab, click the "Copy" button, then paste the report into the new thread.

     

    Darin Smith

    WGA Forum Manager

    venerdì 18 gennaio 2008 22:52