Error while integrating crm 2011 with outlook 2010
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mercoledì 11 luglio 2012 04:55
Hello,
I'm trying to integrate crm 2011 with outlook 2010. After giving the server url, test connection iis running successfully and list of organisation i'm getting in drop down list. But when i try to connect with any of the organisation, its giving the above error. (Please see the screen shot)
Madhu Sudhan.M
Tutte le risposte
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mercoledì 11 luglio 2012 05:01
Sometimes its giving this error.
I have done no changes but closed outlook and opened the outlook. Please help me in solving this.Madhu Sudhan.M
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mercoledì 11 luglio 2012 05:55
Can you check the troubleshooting wizard available at http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx
Post back your results from this tool.
Sam
Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com
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mercoledì 11 luglio 2012 06:12
Hello Sam - Inogic,
That link didn't had solution to my problem. I did according to the proposed solution in that link but still 'm not able to connect with my organisation.
Madhu Sudhan.M
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mercoledì 11 luglio 2012 06:55
instead of using IP address can you add in the CRM Server name? Can you also add the URL to trusted sites.
Did you verify this http://support.microsoft.com/kb/2548802
Dynamics CRM MVP | Inogic | http://inogic.blogspot.com| news at inogic dot com
If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"
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mercoledì 11 luglio 2012 07:40
Hello Sam - Inogic,I tried those solutions as well but everything is correct according to that link. The server address url not valid error was due to internet proxy. I got to know about that problem and now its not giving that error but now its still giving the first screen shot error. Please help me.
Madhu Sudhan.M
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mercoledì 11 luglio 2012 08:21
outlook client computer must join AD or crm2011 Application config ADFS(IFD) can connect CRM Server
you install outlook client is join crm2011 ad?
or crm2011 server config ADFS?
MSN:shan_zhengyi_jrsc@hotmail.com
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mercoledì 11 luglio 2012 10:05does client and servertime match?
gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS
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mercoledì 11 luglio 2012 10:27yes it is matching. There was 3 minute difference but i made both system time same.
Madhu Sudhan.M
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mercoledì 11 luglio 2012 10:29There are GPOs to bypass the proxy for a specified URL. Have you checked DNS to see if the server can be resolved. Also check teh firewall at the CRM server side.
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mercoledì 11 luglio 2012 11:14
and are u sure that there is no timeserver?
can u just check open cmd: net time /set if u are not get back the wrong time...
gruss Daniel Ovadia MBSS - Microsoft Dynamics CRM MCNPS
