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CRM OUTLOOK CLIENT(Disconnected mode)

Domanda CRM OUTLOOK CLIENT(Disconnected mode)

  • lunedì 10 maggio 2010 10:37
     
     
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    I installed the crm outlook client with disconnected mode on windows 7, successfully.

    Later, I manually removed the outlook client and the folder of "Microsoft Dynamics CRM" and "Microsoft SQL Server".

    Now, i am trying to  re-install the outlook client with disconnected mode again. But it is giving me the error during installation "SQL SERVER(CRM) service is unable to start". I tried to start the service mannualy but everytime it shows the same error.

    I followed all the steps that are required to mannually remove the crm client.

    Please help!

    Kami

     

Tutte le risposte

  • lunedì 10 maggio 2010 11:22
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    I suspect that you have a SQL Server (CRM) still listed in Add/remove programs. You should have removed the SQL Express installation from Add/Remove programs.

    Now that you have removed the SQL Server folder it isn't surprising that the service can't start.

    Check whether SQL Server is in Add/Remove programs and whether you can remove it there. THen try the reinstallation.

     

     
  • lunedì 10 maggio 2010 11:36
     
     
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    thanks for your reply.

    I removed the SQL Express installation. but the SQL Server (CRM) is still there.

     
  • lunedì 10 maggio 2010 11:41
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    How did you remove the SQL Express installation?

    You might have more than one SQL Server installation - perhaps another application added an instance of SQL Server. In Add/Remove highlight Microsoft SQL Server and then click Change. There you should each sql server instance listed. Are you able to select the CRM one to remove?

     

     

     
  • lunedì 10 maggio 2010 12:07
     
     
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    Yes, another SQL Express installation is also there. I removed the CRM one. now the CRM SQL express is not in the Add/Remove programs. The "SQL Server(CRM)" service is still there but not running.

    IS there a way to remove the "SQL Server(CRM)" service manually.

     
  • lunedì 10 maggio 2010 12:20
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    Try the following in a command prompt:

    sc delete mssql$crm