none
WGA PLUGIN INSTALLING PROBLEMS.

    Domanda

  • I apologize in advance if this is an old topic. I did search and could not find anything that solved my problem.

     

    History: I was recently infected with a virus. I got some online tech support, and so far as I can tell, the virus' have been fixed.

     

    Current Problem: After the virus problem was taken care of, I rebooted my computer and now my desktop says I may be the victim of software counterfeiting. By right clicking the corresponding icon in the task manager, I can view my "Validation Failure Details". I am re-directed to this page:

    http://www.microsoft.com/genuine/validate/?displaylang=en&Error=8&PartnerID=107

    I attempt to click the link to save the binary file WGAPluginInstall.exe, and a dialogue box appears titled "Invalid Save Permissions" The message in the dialogue box reads: The file could not be saved because you do not have the proper permissions. Choose another save directory".

     

    I ran the Microsoft Diagnostic results. And passed all EXCEPT: "genuine Microsoft software plug-ins are installed and loaded" AND "genuine Microsoft software plug-ins connect with Microsoft validation servers". Someone assist please!!

     

     

     

       
       
       
       
       
    lunedì 31 gennaio 2011 01:01

Risposte

  • "DOSESOF5150" wrote in message news:5bda3a16-dfc9-4589-b142-132dd772c8c6...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YQJQ2-B7TR6-DDHW3
    Windows Product Key Hash: pr7eh/jj73yGIAHVJHS1q8QSkEw=
    Windows Product ID: 55274-640-3062575-23118
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1


    Ryan Murdoch

    Ouch!
    Your installation is based on an Invalid Volume License Key
    Invalid here means that the Key is not one generated by MS - and must therefore have been created by a hacker's KeyGen program. The installation is therefore non-genuine.
    The Volume License bit means that it's an XP Professional installation, intended for use in organisations, not to be sold to home users.
    Your Office installation is also  non-genuine - it's based on a Key that was issued to MS itself, for internal use, and was blocked in 2004 when it leaked to the internet.
    (I've never heard of Matrix computers?)
     
    Is there a COA sticker on the machine? If so, what does it say? - do NOT post the product key!
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    martedì 1 febbraio 2011 05:54

Tutte le risposte

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the  Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the  Continue button, then click on the  Copy button and  Paste the report into your post, along with your question. 

    Thank you!


    Carey Frisch
    lunedì 31 gennaio 2011 01:19
  • Carey, I attempted to do this and received the exact same message as from when I attempted to download the WGA installer. It is a dialogue box with which the header reads "Invalid Save Permissions", the message portion of the dialogue box reads "The file could not be saved because you do not have the proper permissions. Choose another save directory".

     

    Next suggestion?


    Ryan Murdoch
    lunedì 31 gennaio 2011 05:29

  • 1. Click "Start" > "All Programs" > "Accessories" > "Windows Explorer". This opens a Windows Explorer window.


    2.  Locate the MGADiag.exe file that you downloaded.


    3.  Right-click the file, then click the "Properties" link in the context menu. This opens the Properties window.


    4.  Click the "Security" tab in the Properties window. This displays the default permissions for each group or user for the file you have selected.


    5.  Select the "Allow" or "Deny" check box in the Permissions section to change the file's default permissions for the desired group or user.


    6.  Click the "Apply" button, then click the "OK" button to close the Properties window and complete the process.


    Carey Frisch
    lunedì 31 gennaio 2011 06:11
  • Carey, I tried this and it did not work. I am unable to download "MGADiag.exe", just like I am unable to download "WGAPluginInstall.exe".

     

    When I was infected with the virus, I extracted my hard-drive from my computer and plugged it into a friends computer using an adapter. My intentions were to try and move all music, pictures, and documents onto my external hard-drive. When I plugged my drive into the friends computer and attempted to locate and move move the pics, music, and docs, I received notification that I did not have permission to do so. I made some changes in the securities, although I was so frustrated I do not even remember what exactly I did.

     

    I shared the information in the previous paragraph with a co-worker who knows more than I about computers, and was informed that this has nothing to do with my problem. I wanted to share it with you in case it does and it might give you a better idea of how to repair this.


    Ryan Murdoch
    lunedì 31 gennaio 2011 15:11
  • Hello DOSESOF5150,

    When you had the hard disk drive in the other computer, the user account on the host computer had to take ownership of the files on the disk in order to view and save them.

    Now that the disk is back in its original computer with its original user account(s), the original user account no longer owns any of the places that Windows temporarily saves files to.

    Try making a new user account of the Computer Administrator type, then log onto that account and try the mgadiag utility.

    lunedì 31 gennaio 2011 16:19
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YQJQ2-B7TR6-DDHW3
    Windows Product Key Hash: pr7eh/jj73yGIAHVJHS1q8QSkEw=
    Windows Product ID: 55274-640-3062575-23118
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {29546581-340E-48F4-9276-D6C886F15F86}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.8.31.9
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.8.31.9
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{29546581-340E-48F4-9276-D6C886F15F86}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DDHW3</PKey><PID>55274-640-3062575-23118</PID><PIDType>1</PIDType><SID>S-1-5-21-1606980848-1960408961-725345543</SID><SYSTEM><Manufacturer>vpr Matrix, Inc.               </Manufacturer><Model>4100                           </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BT84510A.31T.0005.P04.0206181600</Version><SMBIOSVersion major="2" minor="3"/><Date>20020618000000.000000+000</Date></BIOS><HWID>D5E23E8701003452</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.8.31.9"/><File Name="WgaLogon.dll" Version="1.8.31.9"/></GANotification></MachineData>      <Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57106</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>  

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 19FC1:GENUINE C&C INC|1BC96:vpr Matrix
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A


    Ryan Murdoch
    martedì 1 febbraio 2011 04:59
  • "DOSESOF5150" wrote in message news:5bda3a16-dfc9-4589-b142-132dd772c8c6...
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YQJQ2-B7TR6-DDHW3
    Windows Product Key Hash: pr7eh/jj73yGIAHVJHS1q8QSkEw=
    Windows Product ID: 55274-640-3062575-23118
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1


    Ryan Murdoch

    Ouch!
    Your installation is based on an Invalid Volume License Key
    Invalid here means that the Key is not one generated by MS - and must therefore have been created by a hacker's KeyGen program. The installation is therefore non-genuine.
    The Volume License bit means that it's an XP Professional installation, intended for use in organisations, not to be sold to home users.
    Your Office installation is also  non-genuine - it's based on a Key that was issued to MS itself, for internal use, and was blocked in 2004 when it leaked to the internet.
    (I've never heard of Matrix computers?)
     
    Is there a COA sticker on the machine? If so, what does it say? - do NOT post the product key!
    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    martedì 1 febbraio 2011 05:54
  • Hello Noel,

    vprMatrix was a brand sold in USA Best Buy stores.  IIRC they were sold at the beginning of the XP era for a few years, then they were discontinued.

    BestBuy is one of the larger consumer electronics chain stores here in the USA.

    martedì 1 febbraio 2011 13:16
  • "Dan at IT Associates" wrote in message news:f96e9c03-0f94-478b-867b-adbb44dd20a5...

    Hello Noel,

    vprMatrix was a brand sold in USA Best Buy stores.  IIRC they were sold at the beginning of the XP era for a few years, then they were discontinued.

    BestBuy is one of the larger consumer electronics chain stores here in the USA.


    Ah - one of BB's buy-em-so-cheap-it-kills-the-company schemes, huh?
    I seem to have heard the story before somewhere :(
    Thanks for the info Dan

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    martedì 1 febbraio 2011 13:43
  • Dan, I do have a sticker on the side of my PC, however I do not know what COA means.

     

    The sticker I see reads

    "Windows XP Home Edition"

    Followed by computer brand, bar code, and then Product Key.


    Ryan Murdoch
    martedì 1 febbraio 2011 23:52
  • "DOSESOF5150" wrote in message news:c6f34b43-b5cf-496e-9c17-0722260e6ce8...

    Dan, I do have a sticker on the side of my PC, however I do not know what COA means.

     

    The sticker I see reads

    "Windows XP Home Edition"

    Followed by computer brand, bar code, and then Product Key.


    Ryan Murdoch

    Since I doubt VERY much that you'll get any support from the OEM (if they still exist), you need to find a friend who has an OEM System Builder disk for Windows XP Home, or a friend with an SP3 copy of Windows XP Home.
    Your only option is to clean-reinstall using genuine disks that will work with your OEM Product Key (on the sticker you found - the COA sticker) - so back up your data to external media first!
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    mercoledì 2 febbraio 2011 00:18