Risorse per professionisti IT >
Home page del forum
>
Windows Vista Validation Issues (Windows Vista)
>
Clean Install of Vista Home Premium - Unable to activate
Clean Install of Vista Home Premium - Unable to activate
- I have the licensed upgrade versions of windows Vista home premium, XP, 98 and 95. I have been running Vista home premium since its release.
Last weekend I was unable to boot to Vista. I was also unable to repair Vista so I had to do a custom, clean install from scratch by booting to the Vista upgrade DVD. I did not provide a validation code during the install as that caused the install software to insist I upgraded through Vista.
Over this week, my pc has downloaded all Vista updates and service packs. I have also reinstalled and set-up all my software.
Vista reminded me today that I have to activate my product but it will not accept the product key. The error code is 0xC004F061 - this product key can only be used for upgrading.
I tried to upgrade from within Vista by running my installation (upgrade) DVD and it is insisting that I perform a clean install. (another one)
Do I have to do so? Another week of updates and installations, registrations etc.
Diagnostic Report (1.9.0006.1):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: 0x0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {A8575D2F-D961-4B97-9704-FA1AA97E2360}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: 1.7.105.35
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: 100
Version: 1.7.105.35
WGATray.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: Registered, 1.7.105.35
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A8575D2F-D961-4B97-9704-FA1AA97E2360}</UGUID><Version>1.9.0006.1</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-3722501361-2440897810-2720865511</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>PL422AA-ABG SR1278AN AN440</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3.28 </Version><SMBIOSVersion major="2" minor="4"/><Date>20060123000000.000000+000</Date></BIOS><HWID>1B303507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Tasmania Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>7105C4A516F1ECE</Val><Hash>noIw9S8jv65SsHu0ApienAScQnQ=</Hash><Pid>81599-871-2374311-65551</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-022-500002-00-3081-6000.0000-1722009
Installation ID: 008621893136420322058201165945166491668881553832043730
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 76PKF
License Status: Initial grace period
Time remaining: 36660 minute(s) (25 day(s))
HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJQy1oRL+p/kEu6kZJK0tjbx8vTusixJcIWsVuw7
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A M I OEMAPIC
FACP A M I OEMFACP
MCFG A M I OEMMCFG
OEMB A M I AMI_OEM
Risposte
- Hello FlashmanAB,
"It is probably the service packs."
That is possible. At this point, your only options are to either reinstall the old copy of windows then install the upgrade copy of Vista, to it.
Or
Reinstall Vista without using a product key (you may need to install a lower version of Vista then the one you are going to upgrade to). Once the keyless install is done, pop in the Upgrade CD and do an Upgrade install using the Vista upgrade product key.
If you have any additional issues, I recommend posting in the Vista Answers Forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista . You will want to post your issue in the "Install, Upgrade and Activate" subforum.
Thank you,
Darin MS
- Contrassegnato come rispostaDarin Smith MSMSFT, Moderatoregiovedì 2 luglio 2009 16.17
Tutte le risposte
- Hi FlashmanAB,
Using an Upgrade version of Windows requires you to have a full version of Windows (already installed) from which to Upgrade from. Normally, you would need to first install the older version of Windows to be able to use the Vista upgrade. But there is a workaround, since you now have a full (unlicensed) version of Vista installed, all you need to do now is boot into your current Vista, put the Upgrade CD back in and when prompted select " Perform an in-place upgrade".
Hope that helps,
Darin MS- Contrassegno come risposta annullatoFlashmanAB giovedì 2 luglio 2009 11.54
- Contrassegnato come rispostaDarin Smith MSMSFT, Moderatorelunedì 29 giugno 2009 16.44
- Hi Darin,
Windows is telling me that "Upgrade has been disabled"
the upgrade cannot be started. To upgrade, cancel the installation and then choose to upgrade to a version of Windows that is more recent than the version you are currently running.
It is probably the service packs. - Hello FlashmanAB,
"It is probably the service packs."
That is possible. At this point, your only options are to either reinstall the old copy of windows then install the upgrade copy of Vista, to it.
Or
Reinstall Vista without using a product key (you may need to install a lower version of Vista then the one you are going to upgrade to). Once the keyless install is done, pop in the Upgrade CD and do an Upgrade install using the Vista upgrade product key.
If you have any additional issues, I recommend posting in the Vista Answers Forum http://social.answers.microsoft.com/Forums/en-US/category/windowsvista . You will want to post your issue in the "Install, Upgrade and Activate" subforum.
Thank you,
Darin MS
- Contrassegnato come rispostaDarin Smith MSMSFT, Moderatoregiovedì 2 luglio 2009 16.17
