Windows 7 All of a sudden is no longer genuine.
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domenica 28 febbraio 2010 23:15Hello,
I purchased Windows 7 off of Microsoft's Ultimate Steal about a month or so ago. About a week ago my computer started telling me when I log in that Windows is no longer genuine and that I could be a victim of counterfeit software. Everything was working fine and Windows did have a successful activation when I purchased and installed it on my computer. What can I do to resolve the problem. Here is the diagnostic report for further information:
Diagnostic Report (1.9.0019.0):
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WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85668
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {4C1F1415-ABF6-4BCB-8564-007B0C96BE66}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Small Business 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-8009_E2AD56EA-766-2ee7_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4C1F1415-ABF6-4BCB-8564-007B0C96BE66}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85668</PID><PIDType>5</PIDType><SID>S-1-5-21-934947437-16421046-223062974</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2204 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090828000000.000000+000</Date></BIOS><HWID>A7BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>27651C2737B35AE</Val><Hash>fpt3TW1HpcChVMp8lo4n3s4mzgw=</Hash><Pid>81606-OEM-6472772-95221</Pid><PidType>4</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-177-000006-00-1033-7600.0000-0232010
Installation ID: 011222649724738930166491583105556770962761945370520575
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: PW487
License Status: Notification
Notification Reason: 0xC004F005.
Remaining Windows rearm count: 2
Trusted time: 2/28/2010 6:07:16 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: PASS
Event Time Stamp: 2:24:2010 05:17
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: OAAAAAEABgABAAIAAAABAAAAAgABAAEA6GEG2gx3RryMJoQ0aGXiXyb+HhqI4iRDFho8Yd5cRso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm
Tutte le risposte
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domenica 28 febbraio 2010 23:23 It looks like you may have installed it without a key, the key you have appears to be a default key.
Check your packaging, cd, case for the cd key, then press the windows key and the pause key simultaneosly, now scroll to the bottom of the page and click on change product key, enter the key from the packaging hit next. If you are not asked to activate then press on the activate now link.
Hope this helps- Contrassegnato come risposta Darin Smith MSOwner martedì 2 marzo 2010 20:00
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martedì 2 marzo 2010 20:00ProprietarioS. Edd is correct.
When installing Vista and Windows 7, the user does not need to enter a Product Key during the install process. In this event, Windows uses it's own "Keyless Install " key. That key acts as a Trial key and allows the user to use Windows for 30 day. The user will need to enter a Valid Product key to continue using Windows past that 30 days.
Thank you,
Darin MS
