Error Message 7601 - copy of Windows is not genuine

• martedì 7 agosto 2012 19:45

   

   
  

  0

  Hello I received a message (error# 7601) after I restarted my computer a couple hours ago that claimed that my copy of Windows 7 is not genuine. For the record, it is a genuine copy that I received as an upgrade to Vista on my Dell laptop that I used in college. The slui.exe or Widows Activation program popped up and I have followed the steps to try to validate my copy of Windows. Please I would greatly appreciate any help that can be offered to resolve this issue!

  Diagnostic Report (1.9.0019.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Invalid License
  Validation Code: 50
  
  Cached Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-9RJ9C-439R8-H8F73
  Windows Product Key Hash: F2MjaehNj8N1v8BR3Z7uFhBlhig=
  Windows Product ID: 55041-008-1342317-86550
  Windows Product ID Type: 6
  Windows License Type: Volume MAK
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {9FDE5934-37A3-4FEB-9189-D116444D5ECB}(1)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000000
  Build lab: 7601.win7sp1_gdr.120330-1504
  TTS Error: T:20120807142925619-
  Validation Diagnostic:
  Resolution Status: N/A
  
  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Professional Plus 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{9FDE5934-37A3-4FEB-9189-D116444D5ECB}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H8F73</PKey><PID>55041-008-1342317-86550</PID><PIDType>6</PIDType><SID>S-1-5-21-3961916466-901173536-3954644749</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D630                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A16</Version><SMBIOSVersion major="2" minor="4"/><Date>20090714000000.000000+000</Date></BIOS><HWID>2ABA3807018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>3569592D52E586</Val><Hash>GyNiSOuq/8o73amYMmh5wLF9eaQ=</Hash><Pid>89409-707-1281011-65148</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 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
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  Error: product key not found.
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  HealthStatus: PASS
  Event Time Stamp: 7:13:2012 22:57
  WAT Activex: Registered
  WAT Admin Service: Registered
  
  HWID Data-->
  HWID Hash Current: NgAAAAEABAABAAEAAAACAAAAAwABAAEAJJSk5zHEiHr8kEaDPAxmqowSggMMGsb0BCRWDyqF
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            DELL          M08    
    FACP            DELL          M08    
    HPET            DELL          M08    
    MCFG            DELL          M08    
    ASF!            DELL          M08    
    TCPA                    
    SLIC            DELL          M08    
    SSDT            PmRef        CpuPm
  
  

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