Accedi
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
Windows 7 Pro 32bit Build 7600 "This copy of Windows is not genuine" - 0x8007000d error

Con risposta Windows 7 Pro 32bit Build 7600 "This copy of Windows is not genuine" - 0x8007000d error

  • sabato 23 gennaio 2010 00:11
     
     
    Registrati per votare
    1
    Hi,

    I ordered an Electronic Download copy of Win 7 Pro 32bit on the 12/12/2009 and promptly installed it the next day.
    It activated fine and I have been using it ever since; but this morning I turned on my computer and received "This copy of Windows is not genuine" rigmarole.

    I don't really want to re-install but it looks as though I may have to

    Thanks in advance,
    Thomas Goff

    I have currently tried: (To no avail)
     # Using my old product key and receiving a "0x8007000d : The data is invalid. " error

     # Activating by phone, but once I get past the region selection screen I get a "0x8007000d : The data is invalid. " error again and no installation ID
     
     # A solution posted by Darin Smith MS <abbr class="affil" />
    " The Licensing Data section of the Diagnostic Report isn't showing correct information.  This usually indicates that Windows 7's Licensing Store may be corrupt or unreadable.  Try the below steps to recreate the Store.

    1) Open an Internet Browser
    2) Type: %windir%\system32 into the browser address bar.
    3) Find the file CMD.exe
    4) Right-Click on CMD.exe and select 'Run as Administrator'
    5) Type: net stop sppsvc    (It may ask you if you are sure, select yes)
    Note: the Software Protection servive may not be running, this is ok.
    6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    7) Type: rename tokens.dat tokens.bar
    8) Type: cd %windir%\system32
    9) Type: net start sppsvc
    10) Type: slui.exe
    11) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically."
              but I still get a "0x8007000d : The data is invalid. " error

    _______________________________________________________________________________________________________________________________________________

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-976JD-J6486-977GX
    Windows Product Key Hash: oq1SXH61auG5SwKtrWPRZhyDuz8=
    Windows Product ID: 00371-152-2781262-85088
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {AE166F2B-DE9E-45C2-824B-0CE342A5658F}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE166F2B-DE9E-45C2-824B-0CE342A5658F}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-977GX</PKey><PID>00371-152-2781262-85088</PID><PIDType>5</PIDType><SID>S-1-5-21-2164821542-1534131385-41563281</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>F3Sc                </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203    </Version><SMBIOSVersion major="2" minor="4"/><Date>20070521000000.000000+000</Date></BIOS><HWID>23BB0600010000FA</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.

    HWID Data-->
    N/A, hr = 0x8007000d

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            A_M_I_        OEMAPIC
      FACP            A_M_I_        OEMFACP
      DBGP            A_M_I_        OEMDBGP
      HPET            A_M_I_        OEMHPET
      BOOT            A_M_I_        OEMBOOT
      MCFG            A_M_I_        OEMMCFG
      SLIC            _ASUS_        Notebook
      ECDT            A_M_I_        OEMECDT
      OEMB            A_M_I_        AMI_OEM
      TCPA            A_M_I_        TBLOEMID
      ATKG            A_M_I_        OEMATKG
      SSDT            PmRef        CpuPm


     

Tutte le risposte

  • lunedì 25 gennaio 2010 21:30
    Proprietario
     
     Con risposta
    Registrati per votare
    1

    Hi Thomas,

      Windows Product Key appears to be good.
      I'm not seeing any Tampers or other Non-Genuine inducing problems.
      The Licensing Data section of the report is, indeed, showing non-standard/incorrect information

      Your diagnosis is the same as mine would have been and you did exactly as I would have suggested.

      I can think of only two other things you might try.  A System Scan and/or a System Restore.


    The System Scan will look for bad Windows files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

     

    If that didn't work, try a System Restore to go back to a point before the issue occured.


    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode


    One last thing, I noticed that you said you bought and installed Windows around Dec 12th, 2009.  That would mean that you are still within the 90 days of free technical support that is included with a Retail copy of Windows.  So, if none of my suggestions resolved the issue, you may try contacting Windows 7 phone support at http://support.microsoft.com.

    Hope that helps,
    Darin MS

     
  • martedì 26 gennaio 2010 11:01
     
     
    Registrati per votare
    1
    Hi Darin,

    I knew there was something else I did, I'd already run a "sfc /scannow " I just couldn't think of it at the time of the post. That didn't find anything and it was still a problem after the 2 reboots.

    Bugger, I'm still living in the past and keep forgeting that System restore exists.
     
    It's a bit late now; I had a few spare days up my sleeve and figured my PC could do with a format and this gave me a fairly good reason.
    So I did a complete wipe and reinstall, it activated fine and is now running along smoothly. At least I know a reinstall fixes the problem.

    You learn something new everyday; I didn't now you got 90 days of free Tech support (I've never had a problem that I couldn't fix, with a little help from the internet)

    Thanks for your help,
    Thomas
    • Proposto come risposta rav4gian340 domenica 31 gennaio 2010 19:19
    • Proposta come risposta annullata Carey FrischMVP giovedì 24 febbraio 2011 07:00
    •