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Serial Sticker is ripped - can I still upgrade to Windows 7

Respondido Serial Sticker is ripped - can I still upgrade to Windows 7

  • venerdì 29 gennaio 2010 14:05
     
     
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    My mother in law asked me to fix her computer after she had tried her luck with Best Buy and Internet Explorer just won't work anymore so they installed Safari instead. Trying to install Norton AV it needs IE otherwise it wont install. So I recommended installing Windows 7 on her computer as she can't find her recovery CDs anymore, unfortunately the guys at Best Buy ripped the Windows XP Serial sticker in the back and only part of the serial is visible. They tried to cover that up with a Best buy sticker right on top of it.

    Would she still be able to buy the Windows 7 Home Premium upgrade? Or must she buy the full version of Windows 7?
    • Spostato Darin Smith MSOwner venerdì 29 gennaio 2010 20:05 Win 7 upgrade Licensing question (From:Office Genuine Advantage Validation Issues (Office))
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  • venerdì 29 gennaio 2010 16:19
     
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    Hello Daniel_75,

    As long as the computer has a genuine installation of XP on it now, it will accept an upgrade installation of Windows 7, providing of course it meets other generic system requirements such as processor, RAM, harddisk space, etc etc.  You can try to run the Upgrade Advisor here:  http://www.microsoft.com/Windows/windows-7/get/upgrade-advisor.aspx

    Another option is to visit the computer's support pages to see if you can reorder a set of recovery disks.  Or try third party sites that specialize in recovery discs, such as www.restoredisk.com.

    For more info, please post further inquires here:  http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
     
  • venerdì 29 gennaio 2010 20:04
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    Moving thread to Win 7 forum
     
  • giovedì 4 febbraio 2010 08:38
     
     
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    Hi Daniel
    You can use a key finder to tell you what your existing key is.  Magical Jellybean finder or Belarc Advisor.  They are free.  The key should match the visible part of your xp oem sticker COA.

    Then you can use the upgrade.  You need this original key because if your harddrive crashes and you want to reinstall Win 7 upgrade it may require you to have the existing xp key.  

    I would also take an image of the harddrive before upgrading as I have heard that you need the existing xp on the machine to do the upgrade, I could be wrong on that though but having the backup image to restore would be quicker than reinstalling xp then upgrade win 7.

    Displays info in a web page
    www.belarc.com/free_download.html 

    This one does not require a working web browser.  Simple and easy to install and run
    www.magicaljellybean.com/keyfinder