Answered Windows 7 Student msdnaa not genuine?

  • domenica 28 febbraio 2010 04:00
     
     
    I got my Windows 7 64 bit professional from my school's MSDN Academic Alliance website. This was sometime in November. I just installed it last month. It activated properly without any problems. Suddenly today I get a not genuine message, I go to the website andit checks and tells me my OS is not genuine. I know it is because a)I got it from msdnaa, and, b)I installed it for the first and only time last month. I went to http://microsoft.com/genuine and it did NOT validate Windows.

    I then did the following as it was stated in another message by Darin Smith MSMSFT:
    1) Click Start button.
    2) Type: CMD.exe into the 'Search programs and files' field
    3) Right-Click on CMD.exe and select 'Run as Administrator'
    4) Type: net stop sppsvc   (It may ask you if you are sure, select yes)
    5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
    6) Type: rename tokens.dat tokens.bar
    7) Type: cd %windir%\system32
    8) Type: net start sppsvc
    9) Type: slui.exe

    I then got a VALID window which was a relief, it didn't ask me for activation, it was done automatically. So I went again to the microsoft site to validate windows and AGAIN I got the not valid message. Besides that, I get no errors or anything, everything works fne and going into properties on my PC still shows Windows as being Activated. Any help regarding this continious issue?

    PS. I haven't installed anything beyong a few games that I've had for weeks now.

Tutte le risposte

  • domenica 28 febbraio 2010 04:31
     
     

    In order for us to analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool. 

    After running the tool, click on the Continue button, then click on the Copy button, then Paste the report into your post.  Also, please include a brief question or pertinent background information that would be helpful in our endeavor to assist you.

    Thank you!

     


    Carey Frisch
  • domenica 28 febbraio 2010 04:44
     
     

    OK, a little background, I'm using a macbook pro booting into Windows natively and NOT using parallels or VMWare or any of those. I haven't installed them and won't. As you can see the tool says Genuine but I keep getting the message that I need to validate and when I try to it tells me it's an invalid copy and invites me to buy Windows 7.
    So I guess my question then is, why is this happening?

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------

    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Y6HBJ-6YT3X-27FV9
    Windows Product Key Hash: nE4CkgESJ/6vGoitZgL5Zi2NBec=
    Windows Product ID: 00371-838-7756703-85988
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {59557603-7D0D-45A0-8865-74C7D06FAC55}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{59557603-7D0D-45A0-8865-74C7D06FAC55}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-27FV9</PKey><PID>00371-838-7756703-85988</PID><PIDType>5</PIDType><SID>S-1-5-21-2056661451-3867159596-2234611756</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro4,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP41.88Z.00C1.B03.0802271651</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>92BA3607018400F8</HWID><UserLCID>080A</UserLCID><SystemLCID>0C0A</SystemLCID><TimeZone>Hora estándar Montañas, EE.UU.(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65791</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versión del Servicio de licencias de software: 6.1.7600.16385

    Nombre: Windows(R) 7, Professional edition
    Descripción: Windows Operating System - Windows(R) 7, RETAIL channel
    Id. de activación: e838d943-63ed-4a0b-9fb1-47152908acc9
    Id. de aplicación: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID extendido: 00371-00170-838-775670-00-2058-7600.0000-0582010
    Id. de instalación: 013202089511743821550370162585052086572686700813036636
    URL del certificado de procesador: http://go.microsoft.com/fwlink/?LinkID=88338
    URL del certificado de maquina: http://go.microsoft.com/fwlink/?LinkID=88339
    URL de la licencia de uso: http://go.microsoft.com/fwlink/?LinkID=88341
    URL del certificado de clave de producto: http://go.microsoft.com/fwlink/?LinkID=88340
    Clave de producto parcial: 27FV9
    Estado de la licencia: con licencia
    Recuento de rearmado de Windows restante: 3
    Hora de confianza: 27/02/2010 09:40:13 p.m.

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 2:27:2010 20:05
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEAJJSw775iKjvovkaD/JDGi9ab3ogarcFKOCKslUbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   APPLE   Apple00
      FACP   APPLE   Apple00
      HPET   APPLE   Apple00
      MCFG   APPLE   Apple00
      ASF!   APPLE   Apple00
      SBST   APPLE   Apple00
      ECDT   APPLE   Apple00
      SSDT   APPLE  CpuPm
      SSDT   APPLE  CpuPm
      SSDT   APPLE  CpuPm
      SSDT   APPLE  CpuPm
      SSDT   APPLE  CpuPm

     

  • domenica 28 febbraio 2010 04:50
     
     
    Follow up:
    Seems my son's copy of Office is not genuine. Would uninstalling it resolve the issue?
  • domenica 28 febbraio 2010 04:54
     
     Con risposta
    Windows 7 was designed for installation and activation on a PC.  In order to activate it on a Mac, it must be installed on an Apple supported platform, such as Apple's Boot Camp or Parallels.
    Carey Frisch
  • domenica 18 aprile 2010 04:59
     
     

    I installed Windows 7 with VMWare on my MacBook and it worked fine.  I decided to get Parallels 5.0 so I didn't have to restart the computer to switch between OS and Windows.  

    After loading Parallels, I got the Office is not Genuine.  Now I can only open windows through Parallels (won't open outside OS after a restart) and I get an error when I try to download the program that Windows sends you to to fix validation problems with windows.  

    Any suggestions?

    Jon