Security Essentials can't validate my Windows XP

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mercoledì 25 aprile 2012 17:56

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MS Security Essentials keeps requiring validation. When I run the validation online it always comes back as valid.

This is a relatively new problem. I have been running this Windows XP Professional for several years without incident.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-JD7MR-HD7DR-GQH9D
Windows Product Key Hash: vjBI7innXu5kYzTPEQGhZoBQhcA=
Windows Product ID: 76487-024-8680213-22940
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {31B8F410-E242-4A2B-AB45-5C51557BB259}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A

Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{31B8F410-E242-4A2B-AB45-5C51557BB259}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-GQH9D</PKey><PID>76487-024-8680213-22940</PID><PIDType>5</PIDType><SID>S-1-5-21-1202660629-1979792683-725345543</SID><SYSTEM><Manufacturer>Gateway </Manufacturer><Model>ESSEX2 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RG84510A.15A.0037.P15.0304012013</Version><SMBIOSVersion major="2" minor="3"/><Date>20030401000000.000000+000</Date></BIOS><HWID>A0E83A4F01842052</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>599AC555864B70E</Val><Hash>ygaU6lAHWFq6FmxXFXHsfDfZJx8=</Hash><Pid>81608-903-2212347-65117</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Licensing Data-->
N/A

Windows Activation Technologies-->
N/A

HWID Data-->
N/A

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Gateway, Inc|1A73B:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

OEM Activation 2.0 Data-->
N/A
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mercoledì 25 aprile 2012 18:19

Moderatore

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"TucsonQuail" wrote in message news:51483e86-b902-4d03-b959-c16867ab1e21...

MS Security Essentials keeps requiring validation. When I run the validation online it always comes back as valid.

This is a relatively new problem. I have been running this Windows XP Professional for several years without incident.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-JD7MR-HD7DR-GQH9D
Windows Product Key Hash: vjBI7innXu5kYzTPEQGhZoBQhcA=
Windows Product ID: 76487-024-8680213-22940
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 5.1.2600.2.00010100.3.0.pro

Other data-->
SYSTEM><Manufacturer>Gateway </Manufacturer><Model>ESSEX2 </Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RG84510A.15A.0037.P15.0304012013</Version><SMBIOSVersion major="2" minor="3"/><Date>20030401000000.000000+000</Date></BIOS

OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1E840:Gateway, Inc|1A73B:GENUINE C&C INC
Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

What other Anti-Virus programs have EVER been installed on this machine, since the last reformat/reinstall?

This installation appears to be an Upgrade (presumably from Home to Pro?)

There don't appear to be any issues in the report - so I would assume that the problem is that of lack of communication, which is often caused by residues from earlier AV's (especially Norton or McAfee).

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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venerdì 27 aprile 2012 22:53

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I think that it was upgraded to Pro which I received as a gift several years ago.

I had tried several anti-virus programs; but, have been running Security Essentials for better than a year and only recently started getting the validation kick-back.

Didn't happen today when I logged on. Knock on wood! I always check for updates on the definitions, even though it runs a check every evening. The problem occurs when I start Security Essentials to do that update.

I may try doing a smoking sage exorcism!

Thanks anyway!
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venerdì 27 aprile 2012 23:17

Moderatore

1
A slightly more reproducible method (rather than sage exorcisms) of clearing things up is to run the removal tools for all the previous AV's - then uninstall and reinstall MSE.

AV's are notoroius for leaving large chunks of stuff lying around in both the file system and the registry - and sometimes this has no effect until moths or years later when something else needs access and is blocked.

Running the removal tools clears out (almost) all the dross and gives the new one a chance to do its job properly.

I've seen systems brought to their knees by the residues of Norton pretty much start jumping for joy once it's properly removed (the owners were even happier!).

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposto come risposta Darin Smith MSOwner lunedì 30 aprile 2012 20:12
- Contrassegnato come risposta TucsonQuail martedì 1 maggio 2012 03:08
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lunedì 30 aprile 2012 03:35

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Thanks Noel,

Norton probably came with the computer. Didn't like it. Tried System Mechanics = major overload!

I guess I can find the removal tools online? I'll give that a try.

Thanks again.
TucsonQuail
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lunedì 30 aprile 2012 07:32

Moderatore

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Norton Removal Tool.. - https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=20080710133834EN&product=home&version=1&pvid=f-home

System Mechanic Pro removal - http://www.iolo.com/customercare/PrintArticle.aspx?id=KBA-02081
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Contrassegnato come risposta TucsonQuail martedì 1 maggio 2012 03:07
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lunedì 30 aprile 2012 09:36

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microsoft stoped security essentalials for xp users it had been taken away on the 7th of 04 2012 by microsoft

|||hassan

Total rubbish - it's still available. What DID happen was that the version offered changed. http://www.microsoft.com/en-us/download/details.aspx?id=5201
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
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lunedì 30 aprile 2012 20:28

Proprietario

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Noel is correct, MSE is still officially available for Windows XP 32bit and I personally don't think that will change anytime soon.

Thank you,
Darin MS
- Contrassegnato come risposta TucsonQuail martedì 22 gennaio 2013 20:04
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martedì 1 maggio 2012 03:02

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Thanks Noel,

I'll try those; although, the warnings have not popped up for the last 3 days.

TucsonQuail
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martedì 22 gennaio 2013 20:17

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FWIW, MSE is still available for XP 32-bit - I suspect it will remain available until XP goes out of support in 2014 (what will happen after that is anyone's guess!)
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.
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