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Con rispostaactiveSync problem

  • giovedì 2 luglio 2009 21.34ifbj Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    I bought one HTC touch Pro2 today and tried to sync it with the computer. I have Windows XP and downloaded ActiveSync4.5. I can charge the device and when it's connected to the computer it beeps, althoug I don't see it appear on the device manager window... There is an activeSync icon in the toolbar and the device says it´s connected. I can even access files on the device though explorer. The only problem is that partnership configuration assistant should open authomatically but it doesn't, so I can't sync with outlook!! And AS does't open by clicking on the icon either!!! What shoud I do?

Risposte

  • mercoledì 8 luglio 2009 10.39ifbj Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     Con risposta
    I turnd off firewall and anti-virus and it didn't work. I finally had to format C: and re-install everything and it worked... Thank you all for trying to help.

Tutte le risposte

  • venerdì 3 luglio 2009 14.16Linley MeslierMVP, ModeratoreMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Verify that "Advanced network functionlity" is unchecked on the device. You will find this in Start > settings > Connections tab > USb to PC. Then re-connect your device.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • venerdì 3 luglio 2009 16.11ifbj Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    My software is in portuguese and I don'd find anything like "Advanced network functionlity". Anyway everything is unchecked (flight mode, bluethooth, WLAN, Microsoft Direct Push, data connection) exept phone!
    I ran troubleshooter and it gave me:
    Unable to obtain an IP address for the device. Get up-to-date solutions to common IP address problems. Please click the following link... which I did and tried to follow instructions. They ask to open active sync in the device and computer but it doesn't open... Could it be a software problem in the device?
    Thanks for helping me.

  • venerdì 3 luglio 2009 18.36Linley MeslierMVP, ModeratoreMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Open Activesync on your computer. Click File > Connection Settings. Is "Allow USB connections" checked?
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • venerdì 3 luglio 2009 20.53supergirl8 Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    I am having the same problem. When I try to uncheck the "Enable advanced network functionality" I receive an error, "Failed to disable RNDIS to use Serial."
  • venerdì 3 luglio 2009 23.26fiat_lux Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     

    Unable to obtain an IP address for the device. Get up-to-date solutions to common IP address problems. Please click the following link... which I did and tried to follow instructions. They ask to open active sync in the device and computer but it doesn't open... Could it be a software problem in the device?

    @ifbj

    Hello. This might be a firewall problem. Can you try disabling the firewall and see if you can make the partnership? When you connected the TP2, did the firewall let you open some ports? What firewall are you using? I doubt if it is a device problem if you bought it that recently.
  • mercoledì 8 luglio 2009 10.39ifbj Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     Con risposta
    I turnd off firewall and anti-virus and it didn't work. I finally had to format C: and re-install everything and it worked... Thank you all for trying to help.