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DomandaWindows Mobile Device Center - Moto Q9 - Outlook 2007

  • domenica 3 maggio 2009 13.42Todd h Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

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  • lunedì 4 maggio 2009 6.59Linley MeslierMVP, ModeratoreMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    This is strange. I suggest you uninstall OUtlook and WMDC, reboot your computer and re-install again. Make sure you install Outlook first. Before connecting the device, delete the partnership and reboot.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
    • Contrassegnato come rispostaWMTA3Proprietariovenerdì 8 maggio 2009 21.56
    • Contrassegno come risposta annullatoTodd h giovedì 2 luglio 2009 0.39
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  • venerdì 8 maggio 2009 21.56WMTA3ProprietarioMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Todd h - I'm going to mark this thread as answered, but feel free to "Unmark as Answer" if the steps outlined here don't work. This thread stays viewable and accessible for additional postings either way. Thanks!
  • sabato 16 maggio 2009 1.25Todd h Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    when you finish with delete the partnership and reboot. What do you mean by reboot, do you mean the phone? and how?
  • sabato 16 maggio 2009 12.14Linley MeslierMVP, ModeratoreMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Just switch off the phone and power up again.
    Pocket PC Mauritius http://PocketpcMauritius.blogspot.com/ http://PPCMUDownloads.blogspot.com/
  • sabato 16 maggio 2009 23.30Todd h Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Do I delete the partnership and my computer or is there someway to do that on the phone. When I started to end the partnership it said something that this would cause the info to be deleted from phone. I do not want to lose all this info. Am I reading this correctly.
  • giovedì 2 luglio 2009 1.37Chris De HerreraMVP, ModeratoreMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Hi,
    Are you synchronizing with another PC or with Exchange?  Also, what software firewall do you have installed on the PC?
    Chris De Herrera
    http://www.pocketpcfaq.com
    http://www.pocketpctalk.com
  • venerdì 3 luglio 2009 2.12Todd h Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    I only sync with the one laptop and I use McAfee Internet Security.
  • domenica 5 luglio 2009 16.52sugaman1 Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    Sometimes maybe 30 percent of the time after I sync my phone, My Calendar and Contacts are deleted from my phone. When I go to WMDC mobile setting the calendar, contact, email and tasks are unchecked. It will not let me check them as they should be. I have to disconnect my phone from WMDC and then restart the phone. I then I have to go to 2007 Outlook and office Diagnostics and then click on continue. I then reconnect my phone and start WMDC and under mobile settings I am able to click calendar, contact, email and tasks and sync all the info. The whole process takes maybe 20 minutes including the sync process. This has not always happened and I would appreciate any assistance to correct this.

    Hello I have the same problem with my MOTO Q9h Global and I saw a thread that had the FixMApi from Start Run type FixMApi the click ok that then will alow me to check the contact, email,calendar and file folders and it works well.  The only problem is that the WMDC contuinues to do the same thing after a few sync's or when I restart my computer and sync again it will deleted all the contacts, calendar,email and files from the phone then I have to go over the same processes again this is so very getting old does anyone know how to fix this.
  • lunedì 6 luglio 2009 15.26sugaman1 Medaglie utenteMedaglie utenteMedaglie utenteMedaglie utenteMedaglie utente
     
    bump