CRM 2011: Workflow to remove specific text from case title

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• 2012년 4월 26일 목요일 오전 10:57

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  I hope plugin/javascript will be best bet for this.

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• 2012년 4월 26일 목요일 오전 10:59

   

   
  

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  I was thinking about a not supported but easier solution...why not to update the records directly in the DB ??

  • 답변으로 표시됨 mo32 2012년 5월 4일 금요일 오전 11:12
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• 2012년 4월 26일 목요일 오전 11:12

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  Do you just want to update it only once ?? 

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• 2012년 4월 26일 목요일 오전 11:18

   

   
  

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  YES

  Here is the situation:

  1 - I need to add/remove some itmes in subject tree

  2 - So I have created a WF to re-activate the Resolved Cases and to add a flag "TO BE RESOLVED" at the end of the title so I can find and resolve them again after updating the subject tree

  3 - now I have found them and I can resolve them again, but I can't remove this flag !!

  
  

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• 2012년 4월 26일 목요일 오후 2:57

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  My suggestion will be to write plugon in case resolved, and check if that flag is there remove it.

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• 2012년 4월 26일 목요일 오후 3:09

   

   
  

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  The Cases are already resolved, so I was thinking about developing a simple .Net application to retrieve all resolved cases and loop through them to update the title

  Best regards..

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• 2012년 4월 27일 금요일 오전 11:29

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  The Cases are already resolved, so I was thinking about developing a simple .Net application to retrieve all resolved cases and loop through them to update the title

  Best regards..

  
  So what problem do you face with? In case discussion is closed - please close thread.

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• 2012년 4월 27일 금요일 오후 1:52

   

   
  

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  So what problem do you face with? In case discussion is closed - please close thread.
  

  The problem is that the flag still there...
  

  • 편집됨 mo32 2012년 4월 27일 금요일 오후 1:53
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