로그인
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
Release version issue with "Change Startup Settings"

Locked Release version issue with "Change Startup Settings"

  • 2007년 11월 18일 일요일 오전 12:19
     
     
    로그인하여 투표
    0

     

    Hi.  I uninstalled the beta and installed the release version (v2.0.2500.10) just now.  Everything seems to be good except for one issue:

     

    When I click on "Change Startup Settings" on the Tune-up tab, I get the error:

     

    "OneCare cannot show your startup settings"

     

    "Unknown problems are preventing OneCare from showing unused programs. Please try again later.............."

     

     

    I have rebooted a couple of times - no change.

     

    Looks like the fun isn't quite over just yet.  Anybody else seeing this issue?

     

    Thanks/jad

       

    모든 응답

    • 2007년 12월 16일 일요일 오후 7:47
       
       답변됨
      로그인하여 투표
      0

      Hi James

      Sorry no one has gotten back to you before now, I hope your problems with the Startup Settings has cleared up. If  not I would get in touch with support through the help center or through here http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

       

      chuck

       

         
      • 2007년 12월 16일 일요일 오후 8:09
         
         
        로그인하여 투표
        0

        Hi.  This problem did get resolved.  I don't remember if I did any troubleshooting or if it just resolved itself.

         

        Anyway, thanks for the follow-up!!!  /jim

         

           
        • 2008년 3월 4일 화요일 오후 10:05
           
           
          로그인하여 투표
          0

          Hi.

          I got exactly the same error as James Dorf, please could someone give me a suggestion as what to do.

          Thanks.

             
          • 2008년 3월 5일 수요일 오전 12:58
             
             
            로그인하여 투표
            0

            Hi.  Yeah, my problem was resolved a while ago all by itself -- but with the v2 release the problem is back....

             

            /j

             

               
            • 2008년 3월 5일 수요일 오전 5:33
              중재자
               
               
              로그인하여 투표
              0

              Just off the top of my head here, do either of you have any other software installed that deals with startup management? It's possible they might be interacting and causing conflicts if so.

               

              Otherwise, if you haven't checked with support per Chuck's post above I would. They have a much broader range of knowledgebase issues to use as reference.

               

              OneCareBear

                 
              • 2008년 11월 16일 일요일 오후 1:23
                 
                 
                로그인하여 투표
                0

                recently (last month) purchased vaio laptop with vista home premium and one care. everything seemed good and my status stayed green. turned it on one day and...

                 

                When I click on "Change Startup Settings" on the Tune-up tab, I get the error:

                 

                "OneCare cannot show your startup settings"

                 

                "Unknown problems are preventing OneCare from showing unused programs. Please try again later.............."

                 

                 

                I have rebooted a couple of times - no change..

                 

                i have exactly this problem too... please can someone help get my onecare status back to green.??????

                   
                • 2008년 11월 17일 월요일 오후 6:02
                  중재자
                   
                   
                  로그인하여 투표
                  0

                  Please contact support for help with this problem, kulak.

                  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

                  -steve