The WMC TV Archive Transfer Service is not running.

2009년 8월 1일 토요일 오전 12:33

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When I try to access the TV Archive button on my WMC computer, I'm getting the following error:

'The Windows Media Center TV Archive Transfer Service is not running. Please start this service and try again.'

When I go to view the services on the computer, it shows that this service is stopped. When I try to start the service, it says that it started and immediately stopped.

I've tried rebooting the computer multiple times with the same results.

This was working earlier today...

Suggestions?

Thanks

모든 응답

2009년 8월 1일 토요일 오전 8:06

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I had a similar problem in Windows 7.

Is TV Archive trying to compress a program?
Check your "copy-to"setting and make sure that it is set to a folder on your local computer (like your C:\Users\Public\Videos) and restart tour computer?
You also might want to check out this know issue on connect as your problem may be related to yours.

- Theo.
No home server like Home Server
- 답변으로 제안됨 Theo van ElsbergModerator 2009년 8월 1일 토요일 오전 8:06
- 답변으로 표시됨 Jonas Svensson -FST-Microsoft Employee, Owner 2009년 8월 9일 일요일 오후 10:42
2009년 8월 1일 토요일 오전 9:16

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Theo,

I can't get into the TV Archive section to change my archive path. When I try clicking on the button, I get the error message and MWC stays on the menu selection.

Is there a settings file I could manually modify to change my archive path?

Thanks
2009년 8월 1일 토요일 오후 9:26

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Ah....
Actually, on my initial PP3 test on Windows 7, I remember having this problem. The service would not start at all or crashed when going to the "TV Archive". I finally got this working by simply uninstalling the Windows Home Server Connector, and then re-installing it. So you could try that. After that the service only crashed at trying to convert a program. That problem was then solved by changing the "copy-to" settings.

Beeing unable to determine the cause nor able to repeat the problem I did not file a bug report.

Firstly check the service settings of the "Windows Media Center TV Archive Transfer Service" (start->run, "services.msc"). It should be set as "Automatic", Logon as "Local System Account" with "Allow service to interact with the desktop". Any errors the systems Event list after trying to start the service?

Would you then please file this problem as a bug on MS Connect? So the Team can have a look at this problem and maybe present you with a workarround on this.

-Theo.

No home server like Home Server
2009년 8월 2일 일요일 오전 3:01

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Thanks for the suggestion - unfortunately after reinstalling the WHS connector software, I am still receiving the error message.

I did fill out a bug report: #480288.

Hopefully a solution will be found soon - I would like to be able to utilize this feature again soon!

Thanks again.
2009년 8월 2일 일요일 오전 8:34

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Great!
Just validated your report

-Theo.

No home server like Home Server
2009년 9월 7일 월요일 오전 2:51

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Hi,

I am having the same exact issue, is there a solution? This seemed to work at first since there are some archived on the WHS but the service on the Windows 7 RC box will not start.

JAC
2009년 9월 7일 월요일 오후 4:23

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I am having the same issue too. Reinstall, but not help...

Update
Uninstall connector, remove all whs folders and registry keys, remove computer from whs console when install connector again.
After that all works just fine.
Only lost backups.
- 편집됨 Alex.Shvetsov 2009년 9월 25일 금요일 오전 8:38 Update
- 답변으로 제안됨 Alex.Shvetsov 2009년 9월 25일 금요일 오전 8:39
2009년 9월 7일 월요일 오후 6:04

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I am having the same issue too. Reinstall, but not help...

You (and JAC35) should both file a bug report on Connect.
2009년 11월 11일 수요일 오전 6:15

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I am having the same issue. I have removed the WHS Connector and tried multiple reboots but I cannot get it to start. Even through the services.msc it will not start.

Has anyone found a fix?

Thank you,

Tim
2009년 11월 25일 수요일 오전 12:31

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And I've now got this problem on the final version version of PP3. But it worked fine on the beta!!

i guess the bug didnt get fixed....
2009년 11월 25일 수요일 오전 9:22

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Same problem here. I have been using the PP3 Beta fine for a while and today upgraded to the RTM version and cannot get the TV archive service to start. Is there any recommendations on what to do with this as I had got used to the functionality!
2009년 11월 25일 수요일 오전 9:37

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Actually, I managed to get mine working by uninstalling the Windows Home Server Connector on the Media Centre machine using add/remove programs then re-installing the WHS connector from the server, followed by the Media Center Connector. After a reboot the transfer service worked ok. Although my other problem of having no audio in compressed tv files does not seem to have been fixed...

Good luck!
2009년 11월 25일 수요일 오후 10:45

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I hadn't used the PP3 Beta and installed it yesterday and got the same error that the service wasn't running. I was able to fix it by closing out of Media Center, and than launching the program as an administrator. Once launched, the TV service worked fine. After closing Media Center again and running it without elevated privileges it worked fine.

-Sean

http://connectedcommuter.com
2009년 11월 28일 토요일 오전 9:59

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I'm having exactly the same problem with the public PP3 release. Unfortunately, Sean's solution doesn't seem to be a complete fix - when I reboot the PC the transfer service stops again. Bizarrely, starting 7MC as administrator doesn't seem to be a certain fix - sometimes it work, and sometimes it doesn't.

Come on Microsoft - time to support WHS users and try to recognise the problem and investigate a fix...
2009년 11월 28일 토요일 오전 11:16

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Hi,
If you want to help MS solving this problem, please file a bug report to Connect.

(Btw: Can you verify that the "startup type" of the Windows Media Center TV Archive Transfer Service is set to "Automatic (Delayed Start)"? This effectively means that starting the service is delayed until a few minutes after reboot: if you boot up the system then immediately start Media Center it will complain that the service is not started. Just wait a minute or two, then try again?)

Assuming the service does not start on your system: any errors in the Event list?
- Theo.
No home server like Home Server
2009년 11월 28일 토요일 오후 1:25

1

Hi,

I finally found the cause for this problem just a couple of minutes ago. The point is that the transfer service references version 6.0. of the ehRecObj.dll assembly. This version of the file is no longer on the systems that show this exception. With the new rtm version of the power pack comes version 6.1. which normally should be used by the service.

So why doesn't it? The point is that normally there should be a policy in place that automatically redirects the service to use the new 6.1 version.

The fix is to look in c:\windows\assembly\gac_msil for a folder that looks like this Policy.6.0.ehRecObj. If you find it there should be two files. One dll and a config file with the following content:

<configuration>
   <runtime>
      <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
            <dependentAssembly>
                <assemblyIdentity
                  name="ehRecObj"
                  publicKeyToken="31bf3856ad364e35"
                  culture="neutral"
                />
                <bindingRedirect
                  oldVersion="6.0.3000.0"
                  newVersion="6.1.0.0"
                />
                <bindingRedirect
                  oldVersion="6.0.3100.0"
                  newVersion="6.1.0.0"
                />
                <bindingRedirect
                  oldVersion="6.0.6000.0"
                  newVersion="6.1.0.0"
                />
            </dependentAssembly>
      </assemblyBinding>
   </runtime>
</configuration>

Somehow that policy was not installed on the affected systems. To do so, simply copy the dll in a folder (i.e. c:\temp) and do a gacutil.exe /i ehRecObj.dll on it. That should fix the problem.

If you don't have gacutil.exe, just navigate an elevated explorer to c:\windows\assembly and drop the file there. That should do the trick...

If you have any questions, just drop me a mail at JohRest@hotmail.com...

Cheers
Johannes
2009년 11월 28일 토요일 오후 5:08

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Hello Johannes,

Great findings!
I think the location of the assembly/policy file may depend on the OS version (in my case - Win7-64bit - they are at C:\Windows\winsxs). Also probably most users will have problems repairing there system.

Would you please submit your finding to MS Connect? This will help MS solving this problem for other users with similar problems.
Tnx,

- Theo.
No home server like Home Server
2009년 11월 28일 토요일 오후 6:04

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Hi Theo,

did just that, but there's only a form for the beta. I did the best I could in filling out their form. I hope that this will allow them to fix it in a later release.

Cheers
Johannes
2009년 11월 29일 일요일 오전 10:39

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Thanks!
No home server like Home Server
2009년 11월 29일 일요일 오후 3:12

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Hi Theo,

did just that, but there's only a form for the beta. I did the best I could in filling out their form. I hope that this will allow them to fix it in a later release.

Cheers
Johannes

Can you link it here, please?
I'm not on the WHS team, I just post a lot. :)
2009년 11월 30일 월요일 오전 9:18

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Hi Ken,

what do you mean by "link it here"? I'm not that familiar with posting here... could you give me some more information on how to do it?

Cheers
Johannes
2009년 11월 30일 월요일 오후 6:26

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The easy way is to go to your feedback/bug report on Connect, copy the URL from your browser's address bar, and paste it here. :)
I'm not on the WHS team, I just post a lot. :)