Aanmelden
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
Empty Navigation Group issue

Antwoord Empty Navigation Group issue

  • donderdag 16 augustus 2012 22:01
     
     
    Aanmelden om te stemmen
    0

    I have customized the Campaign entity and removed all Related items from the Information Form under the "Sales" and "Service" Groups.

    The "Service" Group no longer shows after publishing the Form (hooray), but the "Sales" Group still shows - with no items listed under it.

    Is there something I need to do to have both hide from view, as only one of them seemed to do this?

    No changes were made to the Sitemap at all, and that's not the route I want to go - since this should be able to be accomplished simply as described above...?

    Thanks.


    • Bewerkt door mdecap donderdag 16 augustus 2012 22:02
    •  
     

Alle reacties

  • zaterdag 18 augustus 2012 1:38
    Moderator
     
     Antwoord
    Aanmelden om te stemmen
    0

    There is a known issue with CRM 2011. When you remove some of the left-hand navigation links that the groups are sometimes not removed.

    There is a similar bug on the Account form, for example. If you remove all the links, the Common, Marketing and Processes groups remain.

    The only way to have this resolved is to raise a bug support case with Microsoft so that it gets addressed in a future hotfix.

    Neil Benson, CRM Addict and MVP at Slalom Consulting. Find me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    • Als antwoord voorgesteld door Neil BensonMVP, Moderator zaterdag 18 augustus 2012 1:38
    • Als antwoord gemarkeerd door mdecap woensdag 31 oktober 2012 21:13
    •