What is the Campaign Response 'Promotion Code' for?

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• maandag 9 april 2012 22:50

   

   
  

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  Hi,

  Many a times companies come out with various promotions. This code field can be used for that.

  I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.

  ---

  Ashish Mahajan, CRM Developer, CSG (Melbourne)
  My Personal Website: http://www.ashishmahajan.com
  My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
  My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

  My Linkedin:

  My Twitter: https://twitter.com/#!/ashishmahajan74

  • Als antwoord voorgesteld door Ashish Mahajan Australia (Architect) maandag 9 april 2012 22:50
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• dinsdag 10 april 2012 6:38

   

   
  

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  The promotion code is an internal field companies usually use to relate the CRM campaign records with a process external to the CRM marketing process, a code the marketing department uses to identify the marketing campaign.

  Hope this helps!

  ---

  Michael Mayo

  • Als antwoord voorgesteld door Michael D. Mayo woensdag 11 april 2012 15:43
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• woensdag 11 april 2012 15:36

   

   
  

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  Thanks for the replies guys! I guess I'm surprised that this is a free-text field rather than a drop-down though. We have a small number of promo codes, and a drop-down suits us better as it ensures the correct data is always entered. Free-text fields require more operator care. Is there any advantage to the use of the free text field that I'm missing?

  - M

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• woensdag 11 april 2012 15:48

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  If the Response Code was an option set then a system administrator would have to customize the system by creating a new option set value for each response code required by the marketing department. You could easily add an option set field or even create a custom entity for response codes if this meets your requirements better.

  ---

  Neil Benson, CRM Addict and MVP at Customery Ltd. Join me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

  • Als antwoord gemarkeerd door Psychopasta vrijdag 20 april 2012 15:02
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• woensdag 11 april 2012 23:12

   

   
  

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  Hi Mark,
  
  If any of the responses answered your question and you are satisfied, please mark the response as an answer and vote as helpful. This will help others to search on similar problems.
  
  Thanks in advance.
  

  ---

  Ashish Mahajan, CRM Developer, CSG (Melbourne)
  My Personal Website: http://www.ashishmahajan.com
  My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
  My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm

  My Linkedin:

  My Twitter: https://twitter.com/#!/ashishmahajan74

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