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Deactivating a Workflow owned by another user

Antwoord Deactivating a Workflow owned by another user

  • dinsdag 26 juni 2012 13:04
     
     
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    We have a workflow that is activated whose owner is currently not available to deactivate it.  When any other user with admin priviledges try to deactivate it, the CRM says that it can only be deactivated by its owner.  There has to be a way to deactivate this workflow.  Can someone help.
    • Bewerkt door Kahuna2000 woensdag 27 juni 2012 10:23
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  • dinsdag 26 juni 2012 13:45
     
     
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    Hi,

    Assign the workflow to your user and deactivate the workflow after that!

    Greets,

    Andreas

    Andreas Buchinger
    Microsoft Dynamics Certified Technology Specialist
    MCPD: SharePoint Developer 2010

     
  • dinsdag 26 juni 2012 13:58
     
     
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    Yes, that is the first thing I tried to do.  I got the following SQL error as a result.  We are running CRM 2011 Online BTW.

     
  • woensdag 27 juni 2012 9:32
     
     
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    Hi 

    The Below link will help for your issue 

    http://gonzaloruizcrm.blogspot.in/2011/05/processesworkflow-ownership-faqs.html

    Cheers

    Bodhidharma R

     
  • woensdag 27 juni 2012 10:07
     
     
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    Bodhidharma, the link you provided appears to be dead.

     
  • woensdag 27 juni 2012 10:49
     
     
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    The URL posted by Bodhidharma just got broken by an added few characters on the end. This version should be OK:

    http://gonzaloruizcrm.blogspot.in/2011/05/processesworkflow-ownership-faqs.html

    Hope this helps. Adam Vero, MCT

     
  • woensdag 27 juni 2012 12:50
     
     
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    Hi

    Please refer this link

    http://gonzaloruizcrm.blogspot.in/2011/05/processesworkflow-ownership-faqs.html

     
  • woensdag 27 juni 2012 18:57
     
     
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    While I mostly agree with the blog, an Admin has to have a way to shut down all Workflows (Period).  There will always be circumstances where this is required.  Perhaps the reassignment should work and that will end up allowing this to happen, but right now it does not (see SQL error above).  We do have a tech. support request in with MS on this.  I will report the results.
     
  • donderdag 28 juni 2012 9:25
     
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    Hi,

    Please check the Application log, Swith on the Trace and check the log

    As Andreas Buchinger suggested in correct

    I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful. -------------------------------------------------------------------------------- Jhansi

    • Als antwoord gemarkeerd door Kahuna2000 donderdag 28 juni 2012 13:11
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  • donderdag 28 juni 2012 13:11
     
     
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    We are on CRM 2011 Online so MS manages the logs.  MS repsonded to our Tech Support Request yesterday and fixed the SQL error that was happening on all assignments (including Workflows).  It has now been resolved so admins can now reassign WFs they don't own and then deactivate them.  I'm not sure why MS made this a two-step process for admins, but as long as there is a way to do it, I'm OK with it.