vrijdag 19 februari 2010 18:43Currently my desktop pc is turning off auto updates on its own. I've run scans sometimes they complete and say all is okay, sometimes OonCare will close in middle of scan. I've tried to run microsoft malware removal tool, but soon as file extraction is done it closes program. Online safety scanner trough One Care will not complete closes program. I've uninstalled and installed OneCare 4 times. Currently running another complete scan to see if anything shows up or if it closes OneCare again. Seen two different files show up in previous scans but did not write down just hit clean. one was something like win32/undo? and the other was winNT/backdoor?.. Any help would be greatly appreciated..If files pop up on current active scan i will update post.
- Verplaatst door JimR1Moderator vrijdag 19 februari 2010 21:18 (From:Windows Live OneCare Update)
vrijdag 19 februari 2010 21:18ModeratorYou may have malware One care is unable to remove. I suggest contacting support for help with removal. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
- Als antwoord gemarkeerd door Stephen BootsMVP, Moderator maandag 22 februari 2010 13:02