maandag 8 februari 2010 17:46I am receiving an alert that looks identical to onecare about a virus (trojan...) that should be cleaned. I close the alert, (do not choose to clean it) however when I open one care, it shows that no virus has been found. Is this an imitation of onecare that has infected this computer possibly?
maandag 8 februari 2010 19:33ModeratorIt is certainly possible that it is a fake alert.
Have you then run a complete scan with OneCare?
If you are using Windows Live OneCare and you have been infected, but OneCare did not detect or cannot remove the malware, please contact support to report this and for help with removal.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
If you are in North America, you can call 866-727-2338 for help with virus and spyware infections. See http://www.microsoft.com/protect/support/default.mspx for details. For international information, see your local subsidiary Support site.
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
- Als antwoord gemarkeerd door Stephen BootsMVP, Moderator maandag 8 februari 2010 19:33