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• maandag 30 november 2009 4:28

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  Those FAQs were never meant for Windows 7 but some of the methods will work. The easy way to delete the old backups is to copy any data on the external drive to your computer, format the external drive, then copy the saved data back.

  ---

  Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials

  • Als antwoord gemarkeerd door TanjB maandag 30 november 2009 5:17
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• maandag 30 november 2009 5:17

   

   
  

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  OK, I've got one computer with enough spare disk to do that.  Not as easy as a delete should be, but at least feasible.
  Thanks!

   
• donderdag 10 december 2009 14:01

   

   
  

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  OK, I've got one computer with enough spare disk to do that.  Not as easy as a delete should be, but at least feasible.
  Thanks!

   
  OK...but I haven't. I need to delete a large One Care Backup file which is on an external hard drive. My laptop runs windows 7.
  
  Surely this isn't a big deal?
   
• vrijdag 11 december 2009 14:11

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  OK...but I haven't. I need to delete a large One Care Backup file which is on an external hard drive. My laptop runs windows 7.
  
  Surely this isn't a big deal?

  
  This procedure should work perfectly well in Windows 7:
  
  

  Delete a backup set folder from an external hard disk in Windows Vista

  1. On the taskbar, click Start. In the Start Search box, type explorer.exe, and then press ENTER.
  2. Under Computer, double-click the disk letter that corresponds to your external hard disk.
  3. Right-click the Windows Live OneCare folder, and then click Properties.
  4. On the Security tab, under Groups or user names, click either Administrators or your user name.
  5. Next to Full Control, select the Allow check box, and then click Apply.
  6. In the Windows Live OneCare folder, select the backup set folder, and then press DELETE.

  -steve

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  ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
   
• zaterdag 12 december 2009 3:17

   

   
  

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  I tried this but everytime I pressed Delete it tells me "You are require permission (mycomputer's name/my name) to make changes to this folder." that means I need to get permission from the Administrator even though I AM the Administrator!! So how do I do that so that it recognizes me as the administrator?
   
• zondag 13 december 2009 6:02

   

   
  

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  Maybe it should work .. but it doesn't.  Step 6 does not in fact delete the file.  Even logged in as administrator.  Even saying yes to the UAC, or going in through an Administrator CMD window.  Something about the ACLs refuses to let it happen.  Probably it would work if one could change the ACLs but I can't fathom the screens of gobbledegook which the new icacls gives as "help".  Looks like RMinden is hitting the same problem I had.
  
  Anyway, I followed Jim's advice and did it the long way around.  Save everything else, nuke the disk, rebuild it.
   
• zondag 13 december 2009 6:04

   

   
  

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  I found no direct solution.  Followed Jim's advice: save everything else to a system which had enough spare space, then reformat the drive.  Slow, but most of it can run unattended.
   
• maandag 14 december 2009 12:54

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  Formatting, though extreme, is the best way to cleanup the drive.
  However, to address the permissions issue, what I've found is that you can apply the permissions at the top level of the backup folder and include the sub-folders, but then to delete the backup files, you may need to start at the lowest level within the folder. Delete the contents of the folder, then delete the folder, working your way up to the top.
  Another option is to contact support for help with the removal of the folder and its contents:
   

  How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

  
  
  
  -steve
  
  

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  ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
   
• woensdag 4 augustus 2010 3:36

   

   
  

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  After much of a frustrating effort, I was able to delete the ONECARE backup file with Win7 in the following manner:

  Using Windows Explorer open up the ONECARE folder and any sub-folders under the main

  go to the lowest sub-folder and change the permissions in my case " EVERYONE " to " full file control"

  select the files and delete them

  select the sub-folder and delete it

  Go to the next lowest sub-folder and repeat from the change of permissions and work your way backwards up to the root folder

  BTW, this was 40+Gig of data