Configure Back up
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maandag 23 maart 2009 22:00When I click on live one care to enable back up I'm getting a message that reads "One Care Initializing please try again later"
C H Tate Jr- Verplaatst door JimR1Moderator dinsdag 24 maart 2009 0:58 (Moved from Windows Live OneCare General to Windows Live OneCare Backup and Restore)
Alle reacties
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dinsdag 24 maart 2009 0:02Moderator See this Microsoft Knowledge Base article to resolve the backup issue - http://support.microsoft.com/kb/943773
If that fails to resolve the issue please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
Jim- Als antwoord gemarkeerd door Stephen BootsMVP, Moderator dinsdag 24 maart 2009 11:19
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dinsdag 27 juli 2010 22:28I have tried all of the support topics but am still getting the same error messages. This recently started for me when I had to do a restore of my computer due to a crash. When I click on the links above I get directed to a page that no longer exists. I know that Microsoft has discontinued this product but I still have 4 months left on my subscription. Anyone have any ideas of how to fix this issue or where I can go for support? I have tried uninstalling and using the clean up tool, but that did not work.
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woensdag 28 juli 2010 0:40I am having the same issue with the exact same situation. Frustrating, followed all the instruction yet the same result.
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maandag 16 augustus 2010 12:42Moderator
I am having the same issue with the exact same situation. Frustrating, followed all the instruction yet the same result.
How to reach support (FAQ) - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
-steve
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~ -
maandag 16 augustus 2010 12:44Moderator
I have tried all of the support topics but am still getting the same error messages. This recently started for me when I had to do a restore of my computer due to a crash. When I click on the links above I get directed to a page that no longer exists. I know that Microsoft has discontinued this product but I still have 4 months left on my subscription. Anyone have any ideas of how to fix this issue or where I can go for support? I have tried uninstalling and using the clean up tool, but that did not work.
I know that this is a rather late reply, but both links above work fine for me. Personally, now that you have restored the PC, I would get rid of OneCare.See this post for End of Life information for Windows Live OneCare - http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/81996436-edad-41ba-bdfc-02fc094e2ca9
Uninstall OneCare http://social.microsoft.com/Forums/en-US/onecaregeneral/thread/732e6371-2e71-479a-8cd6-b189941ed4fb, use the cleanup tool: http://social.microsoft.com/forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943/, and then download and install the free Microsoft Security essentials for malware protection - http://www.microsoft.com/security_essentials/resources.aspx
If you used OneCare for backups, you'll still be able to restore from old backups if you use the OneCare Restore tool - http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/e5d686c8-762b-4b22-bc08-bfb93f911e57, but you'll need to seek an alternative backup solution.
~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
