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How do I restore files on windows 7 machine backed up from CRASHED VISTA machine?

Geblokkeerd How do I restore files on windows 7 machine backed up from CRASHED VISTA machine?

  • donderdag 8 april 2010 16:07
     
     
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    I backed up files from a HP Vista computer on a regular basis using Windows Live OneCare.  That HP Vista machine finally broke down, was told it was unrepairable, it was replaced by the service company by a brand new HP Windows 7 computer!  How do I restore all my files backed up from my HP Vista to my new HP Windows 7?

    Tried several times to install the Windows Live OneCare, but it says its incompatiable.  All I care about is restoring my most recent backup files.

     

       

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    • donderdag 8 april 2010 16:24
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      Install the OneCare restore tool:

      http://social.microsoft.com/Forums/en-US/onecarebackupandrestore/thread/e5d686c8-762b-4b22-bc08-bfb93f911e57

       -steve

      ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~

         
      • donderdag 15 april 2010 14:22
         
         
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        hi, sorry i am not very good with computers, i had a computer with vista and one care, all my files were backed up on an external hard drive. the old computer died a while ago, i just got a new one with windows 7 but when i try to restore all my files i get an error message that says i need vista or xp with service pack 2, like i said before my new computer has windows 7 is their anyway i can retrive my files???? i tried the link you posted and it gives me the same error message... 

           
        • donderdag 15 april 2010 14:53
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          The OneCare Restore Tool installs on Windows 7 and should not give you the error you are encountering. That error would be what you get if you try to install the full OneCare on Windows 7.

          If you continue to get that error, please contact support. 

          How to reach support (FAQ) -http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90

          -steve

          ~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~
             
          • donderdag 15 april 2010 15:26
             
             
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            thank you, i sent them a message and will let you know what they say back :)