Unanswered ERROR MESSAGE

  • vrijdag 13 april 2012 3:51
     
     

    WHEN I USE THE FIX IT CNTR. & CLICK ON THE "PRINTER" TO RUN....IT ALWAYS COMES UP WITH THE SAME ERROR MESSAGE: "AN ERROR OCCURRED, AN ERROR OCCURRED WHILE TROUBLESHOOTING.  A PROBLEM IS PREVENTING THE TROUBLESHOOTER FROM STARTING".

    IS THERE SOMETHING I CAN DO TO CORRECT THIS? OR IS IT A COMPATIBLE ISSUE? I'M RUNNING VISTA v64.