I am working on CRM application and i am new to Ms CRM
Can any one please tell me what are the area to concenrate while testing and what type of testing to be carried on the CRM applications.
Thanks in Advance
Here is a link to the CRM User Guide that you can use a a reference for testing:
If there are changes to the base CRM - I would focus the testing on those areas.
Good CRM Links
My CRM Blog: http://mscrmonline.wordpress.com